Chapter 6 - IVR and Entry Queue Services

Table 6-7: IVR Service Properties - General Messages (Continued)

Message Type

Message Description

 

 

Participant

The audio file listing additional DTMF codes that can be

Menu 2

used by the ordinary participant when two help menu

 

messages are recorded for the participant operation.

 

This file will be played after the file that was assigned to

 

the Participant Menu 1.

 

 

Invite Help Menu

The audio file listing DTMF codes available to the

 

participant or the chairperson during the Invite session.

 

 

Voting Help

The audio file listing DTMF codes available to the

Menu

participant or the chairperson who controls the voting

 

session, depending on the configuration in the DTMF

 

codes dialog box.

 

 

Maximum

A message indicating that the participant cannot join

Participants

the destination conference as the maximum allowed

Exceeded

number of participants will be exceeded.

 

 

Recording in

A Message indicating that the ReadiRecorder recording

Progress

has started.

 

 

Recording Failed

A Message indicating that the ReadiRecorder recording

 

has failed to record the conference.

 

 

15.To assign the audio file (if one was downloaded) to the message type, click the appropriate table entry.

The Message Type appears at the bottom of the table and the drop-down list of message files is enabled.

If the appropriate message was not downloaded, you can download it now by clicking Add Message File. For more information, see Defining IVR Software Module Properties, page 6-9, steps 5-8.

16.Click Next.

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Polycom DOC2066F manual Participant Menu