Polycom DOC2066F manual Entry Queues

Chapter 5 - Meeting Rooms and Entry Queues

The ISDN/PSTN/T1-CAS dial-in numbers allocated to a Meeting Room can be automatically allocated by the MCU based on the dial-in numbers allocated to it by the carrier or manually during the Meeting Room definition.

Once the Meeting Room is saved on the MCU, the conference chairperson or the first participant who dials into the conference automatically activates it. Other participants can join the conference by dialing in to it. If dial-out participants are also defined for this conference, the system automatically dials out to these participants when the conference is activated. The operator or conference chairperson can lock the conference to additional dial-in participants at any time. When the conference is terminated, the system checks the Meeting Room recurrence settings. If the Meeting Room is still valid for re-activation, the Meeting Room remains inactively in the system, waiting for another initiating call. Otherwise, the Meeting Room is deleted from the system when the conference ends. An operator can delete the Meeting Room through the MGC Manager to prevent its re-activation.

The number of Meeting Rooms is limited to about 2000. If you need more than this, you can use Ad Hoc conferencing which enables you to instantly start and connect to multipoint conferences from your endpoint without prior reservation or scheduling. For more details about Ad Hoc conferencing, see MGC Manager User's Guide, Volume II, Chapter 3, “Ad Hoc Conferencing and External Database Authentication”.

Entry Queues

An Entry Queue is a special routing lobby to which one or several dial-in numbers are assigned. Participants are guided by voice prompts which are part of the Entry Queue Service to connect to this lobby and are routed to their destination conferences according to the conference Numeric ID or password that they enter using touch-tone signals (DTMF codes). Entry Queues remain in a passive state when there are no participants in the queue and they are automatically activated when a participant dials the Entry Queue number.

The Entry Queue makes it possible to use a limited number of PSTN/ISDN/ T1-CAS dial-in numbers for all the conferences and to use toll-free numbers for conferences which are charged to the meeting organizers.

Entry Queues that were defined for video conferencing can also be used for Audio Only conferences, provided that the audio algorithm is set to G.711 (telephone standard). This means that there is no need to define separate Entry Queues for Audio Only conferences. However, if the VTX 1000

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