Polycom DOC2066F manual Entry Queue Properties Conference ID

Chapter 6 - IVR and Entry Queue Services

7.Click Next.

The Conference ID dialog box opens.

8.To assign the audio file to the message type, click the appropriate table entry.

The message type appears at the bottom of the table and the drop-down list displays the names of the audio files stored in the MGC unit’s memory.

The following messages and prompts may be played to request the conference Numeric ID/Password:

If the files were not downloaded prior to the definition of the Entry Queue Service, or if you want to add new audio files, click Add Message File to download the appropriate audio file to the MGC unit’s memory. Adding messages to the Entry Queue Service is similar to adding messages to the IVR Service. For more information about adding new messages to the Entry Queue Service, see page 6-9, Defining IVR Software Module Properties, steps 5-8.

Table 6-13: Entry Queue Properties - Conference ID

Field/Option	Description
Request	Select the audio file that prompts the participant for
Conference Id/	the conference Numeric ID or the conference
Password	password, depending on the MCU configuration.
	The Numeric ID or password is used to route the
	participant to the target conference.

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