Polycom DOC2066F Viewing the Audio Messages Status, To view the status of the audio messages

MGC Manager User’s Guide - VoicePlus Edition

Viewing the Audio Messages Status

The number of messages that can be downloaded to the MGC unit’s Audio+ card is defined in the “system.cfg” file. The audio files for the messages and voice prompts are sorted and stored in groups according to their duration.

Five duration categories are provided:

2-second, 4-second, 8-second, 16-second and 32-second groups.

The messages are sorted in the Audio+ card of the MCU. The number of messages that can be downloaded to the Audio+ card for each of these groups, is listed in Table 6-15.

Table 6-15: Max. Number of Messages by Duration Category Group

Duration Category Group	Max. Number of Voice Messages in Group
2-second duration	360
4-second duration	438
8-second duration	172
16-second duration	24
32-second duration	36

You can check the number of audio files that are currently stored on the Audio+ card and the status of the downloading process (if you check the status during the download process).

To view the status of the audio messages:

1.Expand the MCU tree, and then expand the MCU Configuration tree.

2.Right-click the IVR Services icon, and then click Messages Status.

The IVR Messages Status dialog box opens, listing the IVR messages audio files that are currently stored on the Audio+ card, sorted according

6-49