Polycom DOC2066F manual Listing Participants in the Participants Queue Window, Column Description

Chapter 7 - Attended Conferencing

Listing Participants in the Participants Queue Window

The Participants Queue list contains all the participants who are currently waiting for operator assistance and the participant who is currently being assisted by the operator in the Operator conference.

When starting the MGC Manager for the first time in a new installation or after upgrading to a higher version, the Participants Queue window is automatically displayed (empty). To bring the window on top, select the Participants Queue window in the window menu.

To display the Participants Queue window:

•On the Main toolbar, click the Participants Queue Window icon.

•In the Browser pane, double click the Participants Queue icon The Participants Queue window opens.

The following participant parameters are displayed in the Participants

Queue window:

Table 7-2: Participants Window Columns

Column	Description
Name	The participant’s name and an icon indicating the
	participant status. Possible statuses are On Hold,
	Attended, or Wait. For more information about participant
	statuses, see Chapter 3, “Additional Participant Statuses”
State	The reason the participant is moved to the Participants
	Queue, and the connection status.
Queue Access	The date and time the participant has entered the
Time	Participants Queue.

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