Polycom DOC2066F manual VIP + Requested Help + Time Participants

MGC Manager User’s Guide - VoicePlus Edition

Table 7-6: Attended Participant Dialog Box Fields (Continued)

Field/Option	Description
Next By	Determines the sort order of the Participants Queue.
	When the Auto Attend Next Participant is selected,
	this field determines who is the next participant in
	line that should be automatically moved to the
	Operator conference.
	The list may be sorted according to the following
	criteria:
	• Time - The amount of time participants have
	been waiting in the Participants Queue. This is
	the default sorting criteria. When a participant is
	placed on hold, his/her time counter is reset.
	• Name - The Participants Queue list is sorted by
	the participant name.
	• VIP + Time - Participants identified as VIP are
	listed first (and the VIP list is sorted by time). The
	remaining (Standard) participants are sorted
	according to the amount of time they have been
	waiting in the queue.
	• Requested Help + Time - Participants that have
	requested the operator’s assistance are listed
	first (and the list is sorted by time). The
	remaining (Standard) participants are sorted
	according to the amount of time they have been
	waiting in the queue.
	• VIP + Requested Help + Time - Participants
	identified as VIP are listed first (and the VIP list is
	sorted by time). Participants that have requested
	the operator’s assistance are listed next. The
	remaining (Standard) participants are sorted
	according to the amount of time they have been
	waiting in the queue.

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