Polycom DOC2066F manual Undefined dial-in participants can connect only if

MGC Manager User’s Guide - VoicePlus Edition

Table 2-2: Conference Properties - Basic Settings (Continued)

Field/Option	Description
Enable IVR	Select this option to enable IVR (Interactive Voice
Service	Response) Services for the conference. IVR Services
	enable voice menus for guiding participants’
	connections to conferences and interacting with the
	conference from the participant or chairperson
	telephone using touch-tone telephone codes (DTMF).
	When the IVR Service option is enabled, additional
	fields are activated.
	When the IVR Service is disabled, the participants are
	unable to use DTMF codes to control the conference or
	perform any operation during the conference.
	If IVR Service is disabled and the Entry Queue Access
	is enabled, participants connect to the conference
	directly from the Entry Queue.
	If IVR Service and Entry Queue Access are disabled,
	only defined participants can connect to the conference.
	Undefined dial-in participants can connect only if the
	Meet Me Per Conf option is enabled for the conference.
	For detailed information about IVR Message services
	and setup, see Chapter 5, “IVR and Entry Queue
	Services”.
Message	Select the IVR Service to be used during this
Service Name	conference from the list of currently defined IVR
	Message Services. The IVR Message Service includes
	voice messages to be played when participants wait in
	the IVR queue or during the conference. It also includes
	DTMF codes for operations participants can perform
	during the conference.
	Note: If left blank, the default IVR Service is used (if
	one is set as default). For more details, see Chapter 5,
	“Setting an IVR Message Service as Default”.

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