Chapter 7 - Attended Conferencing

The participant connects to the Home conference and is removed from the Participants Queue and/or the Operator conference. The Attended or Hold icon in the Status column of the Monitor and Status panes disappears.

Placing a Participant On Hold

A participant can be placed on hold while in the Participants Queue or when participating in an Operator conference.

Usually, the participant waiting in the Entry Queue or Participants Queue is first assisted by the operator and is then placed on hold until all the participants pertaining to the same conference are assisted and placed on hold. Once all the participants are on hold, they can all be connected at the same time (in one operation) to the conference.

In addition, a participant in an On Going Conference can be placed on hold when he/she is to be excluded from the conference for a short period. To do so, you have to first move the participant from the conference to the Operator conference and then place him/her on hold.

To place a participant on Hold in the Operator conference:

Standard MS-Windows multiple selection techniques can be used in the following procedure.

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Polycom DOC2066F manual Placing a Participant On Hold, To place a participant on Hold in the Operator conference