Service Contact Information

The control system has a discrete menu that Installing contractors and/or service agents can access to enter contact information for their customers. This contact information will be displayed with all Fault and Alert messages.

Description/Action

 

Display

 

From the Desktop Screen (see Figure 55 on page 42) press and

Service Contact Information

hold down the middle (unmarked) Operational Button for 30

 

 

 

seconds and then release it.

Show Contact Information

No

This will launch a discrete menu where personalized contact

Change Contact Name

 

information can be entered.

Change Contact Phone

 

Using the UP and DOWN buttons select (highlighted in black)

Current Contact Info:

 

 

 

 

the "Show Contact Information" menu item.

(000) 000-0000

 

 

 

 

 

Press the Operational Button under "CHANGE" to activate the

Access Code

 

 

adjustment mode for this parameter.

CHANGE

BACK

HELP

 

With the adjustment mode for "Show Contact Information"

Service Contact Information

activated the selection bar will change from a black fill to a

Show Contact Information

Yes

black outline.

Use the Up and Down Buttons to change the setting from

Change Contact Name

 

Change Contact Phone

 

"No" to "Yes" and press the Operational Button underneath

Current Contact Info:

 

"UPDATE" to save the new setting.

 

 

 

Note: The Access Code at the bottom of the Service Contact

(000) 000-0000

 

 

Access Code

 

 

Information screen is for manufacturing engineering purposes

 

 

UPDATE

 

CANCEL

only. There are no user settings or information accessed

 

through this menu item.

 

 

 

Using the UP and DOWN buttons select (highlighted in black)

Service Contact Information

the "Change Contact Name" menu item.

Show Contact Information

Yes

 

Press the Operational Button under "SELECT" to open the

Change Contact Name

 

Change Contact Name menu.

Change Contact Phone

 

 

Current Contact Info:

 

 

(000) 000-0000

 

 

 

Access Code

 

 

 

SELECT

BACK

HELP

Follow the on screen instructions to enter your name or the

 

Enter the service contact below:

name of your company. There is a maximum of 20 character

spaces for this purpose.

Use the -> and <- keys to move between

 

characters. Use the UP and DOWN keys to

When finished press the Operational Button "UPDATE" to save

change the character.

 

the new Contact Name. The control system will return to the

NAME: _

discrete menu.

 

 

< -

- >

UPDATE

Using the UP and DOWN buttons select (highlighted in

Service Contact Information

black) the "Change Contact Phone" menu item and press the

Show Contact Information

Yes

Operational Button under "SELECT".

Follow the on screen instructions to enter a new Contact Phone

Change Contact Name

 

Change Contact Phone

 

number and press the Operational Button under "UPDATE" to

Current Contact Info:

 

save the new phone number.

YOUR COMPANY NAME HERE

 

When the new Contact Name and Contact Phone number

(123) 456-7890

 

 

Access Code

 

 

have both been updated, press the Operational Button under

 

 

 

BACK

HELP

"BACK" to return to the Desktop screen.

 

49

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Image 49
American Water Heater HCG3 130T 300 Select Back Help, Update, Your Company Name Here, Service Contact Information