User's Guide
Solving Problems 6-3
Correcting operating
errors––continued
This error message appears when the printer detects a paper jam while
ejecting the current page.
Corrective action: Carefully remove the jammed paper and press the
Ready button.
This error message appears when the printer tries to eject a single sheet
or perform a paper park operation, but continues to detect paper in the
printer.
Corrective actions:
99
99
9If the paper is jammed, carefully remove the jammed paper and press
the Ready button.
99
99
9If you're just using a very long cut sheet, press the Form Feed button.
99
99
9If your using pin-feed paper, tear off the last printed sheet and press
the Paper Park button again.
99
99
9If this error recurs with no paper in the printer, the paper sensor on the
print-line indicator is falsely detecting paper. Check to see if there is a
small scrap of paper caught in front of the sensor. If not, try cleaning
the platen. The sensor may be sensing a dirty platen surface.
This error message appears when the installed firmware is defective or
does not contain valid information.
Corrective action: Turn off the printer, re-FLASH the firmware, and
then turn on the printer.
CLEAR PAPER JAM
PAPER ERROR
CONFIG ERROR
User's Guide
Solving Problems 6-3
Correcting operating
errors––continued
This error message appears when the printer detects a paper jam while
ejecting the current page.
Corrective action: Carefully remove the jammed paper and press the
Ready button.
This error message appears when the printer tries to eject a single sheet
or perform a paper park operation, but continues to detect paper in the
printer.
Corrective actions:
99
99
9If the paper is jammed, carefully remove the jammed paper and press
the Ready button.
99
99
9If you're just using a very long cut sheet, press the Form Feed button.
99
99
9If your using pin-feed paper, tear off the last printed sheet and press
the Paper Park button again.
99
99
9If this error recurs with no paper in the printer, the paper sensor on the
print-line indicator is falsely detecting paper. Check to see if there is a
small scrap of paper caught in front of the sensor. If not, try cleaning
the platen. The sensor may be sensing a dirty platen surface.
This error message appears when the installed firmware is defective or
does not contain valid information.
Corrective action: Turn off the printer, re-FLASH the firmware, and
then turn on the printer.
CLEAR PAPER JAM
PAPER ERROR
CONFIG ERROR