User's Guide
Solving Problems 6-13
Table 6-1. Troubleshooting Guide��–continued
Symptom Probable Cause/Corrective Action
Self test runs ok; but printer re- 99
99
9Wrong INTRFCE setting on
mains idle when computer sends Setup menu. Check setting.
print data––continued.
99
99
9Interface cable to computer
is loose, defective or wired
incorrectly. Check interface
cable.
99
99
9Computer is sending data to
the wrong output port. Check
port assignment.
99
99
9Interface is fouled up. Turn
computer and printer off, then
back on; or try a different
output port.
Printing is too light. 99
99
9Push forms thickness
indicator toward back of printer.
99
99
9Ribbon is worn. Replace the
ribbon cartridge.
User's Guide
Solving Problems 6-13
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Self test runs ok; but printer re- 99
99
9Wrong INTRFCE setting on
mains idle when computer sends Setup menu. Check setting.
print data––continued.
99
99
9Interface cable to computer
is loose, defective or wired
incorrectly. Check interface
cable.
99
99
9Computer is sending data to
the wrong output port. Check
port assignment.
99
99
9Interface is fouled up. Turn
computer and printer off, then
back on; or try a different
output port.
Printing is too light. 99
99
9Push forms thickness
indicator toward back of printer.
99
99
9Ribbon is worn. Replace the
ribbon cartridge.