Troubleshooting: UPS Alarms

Display Message

Meaning

Corrective Action

 

 

 

Redundant Intelligence Module

The redundant intelligence module

Replace the redundant intelligence module.

Fault

has failed and requires replacement.

See “How to replace an intelligence mod-

 

 

ule (MIM/RIM)” on page 18.

Redundant Intelligence Module

The main intelligence module has

in Control

failed, the redundant intelligence

 

module is functioning as the primary

 

intelligence module.

Replace the main intelligence module. See “How to replace an intelligence module (MIM/RIM)” on page 18.

Replacement Battery Needed

One or more battery units needs to

See “How to replace a battery module” on

 

be replaced.

page 19.

 

 

 

Runtime Alarm

The predicted runtime is lower than

Option 1: Install additional battery

 

the user-specified minimum runtime

modules.

 

alarm threshold. At least one battery

Option 2: Replace failed battery modules.

 

module has failed or the load has

Option 3: Reduce the load.

 

increased.

Option 4: Change the alarm limit.

 

 

 

Site Wiring Fault

There is a problem with the phase

Contact APC Customer Support.

 

rotation or a phase is missing in the

 

 

input voltage to the UPS.

 

 

 

 

Static Bypass Switch Module

The static bypass switch module has

Contact APC Customer Support.

Fault

failed and requires replacement.

 

 

 

 

Static Bypass Switch Module

The system no longer detects a static

Option 1: Ensure the static bypass switch

Removed

bypass switch module.

module is installed properly.

 

 

Option 2: Replace the static bypass switch

 

 

module.

 

 

 

System ID Card Fault

The system ID card has failed and

See “How to replace a power management

 

requires replacement.

peripheral” on page 18.

 

 

 

System ID Card Removed

The system no longer detects a

Option 1: Ensure the system ID card is

 

system ID card.

installed properly.

 

 

Option 2: Replace the system ID card.

 

 

 

System Level Fan Fault

The system level fan has failed and

Contact APC Customer Support.

 

requires replacement.

 

 

 

 

System Power Supply Card

The system power supply card has

See “How to replace an intelligence

Fault

failed and requires replacement.

module (MIM/RIM)” on page 18.

 

 

 

System Start-Up Configuration

The system configuration download

Check for other alarms and contact APC

Fault

failed. Unable to determine the

Customer Support.

 

system voltage or frame size.

 

 

 

 

XR Communication Card Fault

The XR communication card has

See “How to replace a power management

 

failed and requires replacement.

peripheral” on page 18.

 

 

 

XR Communication Card

The system no longer detects a XR

Option 1: Ensure card is installed

Removed

communication card.

properly.

 

 

Option 2: Replace the card.

 

 

 

24

Symmetra PX 160 kW 400 V Operation

990-3015-001

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APC PDUM160H-B, SYCFXR9, SY160K160H manual Display Message Meaning Corrective Action