APC PMH3XS-B, PMP3XS-B, PMJ3XS-B, PML3XS-B Replacement Parts, Troubleshooting Flowchart

Models: PML3XS-B PMJ3XS-B PMH3XS-B PMF3XS-B PMP3XS-B PMG3XS-B

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Troubleshooting

Troubleshooting

Troubleshooting

If a module shows two green indicator lights and the display panel shows a red

 

 

 

 

 

phase indicator light, follow the Troubleshooting Flow Chart in Figure 9 below.

Figure 9:

Troubleshooting Flowchart

 

 

 

START

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Red phase

 

 

 

 

LED(s) lit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check

 

Check the

 

 

Alarm on?

YES

patch cable

NO

voltage on

NO

 

connections. Is

each phase. Is

 

 

 

Red LED(s)

 

the voltage

 

 

 

 

on?

 

correct?

 

 

NO

 

YES

 

YES

 

 

Is alarm

YES

 

 

 

 

 

Enable/Disable

 

LEDs lit on

NO

 

 

 

 

 

 

LED on?

 

 

 

 

 

 

all modules?

 

 

 

 

 

 

 

 

 

NO

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

Possible diagnostic

 

 

Press alarm

 

display panel failure.

 

 

Enable/Disable

NO

 

Contact APC

 

 

 

switch. Is

 

Technical Support at

 

 

alarm on?

 

1-800-800-4272 for

 

 

 

 

troubleshooting.

 

 

 

YES

 

 

 

 

 

 

Is alarm LED

NO

 

 

 

 

YES

on?

 

 

 

 

 

Check the power

utility feed and

verify voltage levels.

Replace module(s)

that do not have

LEDs lit.

Energize SPD and verify proper connection.

Replacement Parts

The following replacement parts are available. For ordering information refer to the product catalog.

SPD modules. Replacement instructions are included with the replacement parts.

Diagnostic display panel assemblies. Replacement instructions are included with the replacement parts.

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Installation and Operation Manual

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APC PMH3XS-B, PMP3XS-B, PMJ3XS-B, PML3XS-B, PMG3XS-B, PMF3XS-B operation manual Replacement Parts, Troubleshooting Flowchart