Troubleshooting

 

Symptom Charts/System - 2

 

 

 

Symptom Charts

 

 

 

 

 

 

 

System

System

1

Verify that system software is version 7.5.3 or later.

intermittently

2

Verify that software is known-good.

crashes or hangs

3

Verify that software is PowerPC-compatible (contact

 

 

 

4

developer).

 

 

 

Clear parameter RAM. Hold down Command-Option-P-R

 

 

 

5

during startup, but before “Welcome to Macintosh” appears.

 

 

 

Disconnect all external devices attached (except monitor)

 

 

 

6

and restart.

 

 

 

Replace DIMMs.

 

 

 

7

Replace logic board. Retain customer’s DIMMs.

 

 

 

8

Replace power supply.

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Apple 4400/200 PC manual Symptom Charts, System