TroubleshootingSymptom Charts/Peripheral - 12
Peripheral
Cursor does not move | 1 | Restart system. |
| 2 | Check mouse connection. |
| 3 | If mouse was connected to keyboard, connect mouse to rear |
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| ADB port and disconnect keyboard. If mouse works, replace |
| 4 | keyboard. |
| If mouse does not work in ADB port, replace mouse. | |
| 5 | Reseat logic board. |
| 6 | Replace logic board. Retain customer’s DIMMs. |
Cursor moves, but | 1 | Replace mouse. |
when you click the | 2 | Reseat logic board. |
mouse, nothing | 3 | Replace logic board. Retain customer’s DIMMs. |
happens |
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