Troubleshooting Symptom Charts/CD-ROM Drive - 11
CD-ROM Drive
CD-ROM drive does
not accept disc
1 If compact disc is dirty or damaged, use known-good compact
disc.
2 Replace CD-ROM drive.
Volume control does
not operate correctly
when playing audio
CD, but does work
when playing system
sounds
Check Monitor and Sound control panel setting.
Computer cannot
mount known-good
CD-ROM discs
1 Check that CD-ROM drive software is installed correctly.
2 Check power and signal cable connections.
3 Replace CD-ROM drive.