TroubleshootingSymptom Charts/Hard Drive - 9
Hard Drive
Internal or external | 1 | Verify that all hard drive connections are secure. |
hard drive does not | 2 | Reseat logic board. |
spin up | 3 | Replace internal IDE hard drive. |
| 4 | Replace logic board. Retain customer’s DIMMs. |
Internal hard drive | 1 | Verify that system software is version 7.5.3 or later. |
runs continuously | 2 | Replace hard drive cable. |
| 3 | Replace internal hard drive. |
| 4 | Replace logic board. Retain customer’s DIMMs. |
Hard drive not found | Use Drive Setup to attempt to recognize or mount hard drive. | |
when booted from CD- |
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ROM drive |
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