Appendix
Troubleshooting
I get noise, static, or weak signal even when I’m near the base.
•Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away from the follow- ing electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cord- less telephones.
•Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the micro- wave oven is operating. Do not install this telephone in the same out- let or near a microwave oven.
•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different loca- tion. If this solves the problem,
•Relocate your telephone to a higher location. It will likely have better reception when installed in a higher area.
•If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).
•If you subscribe to DSL service and if you hear noise during conver- sations and/or your caller ID features are not functioning properly, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise filter.
I hear other calls while using my telephone.
•Disconnect the telephone base unit from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.
I hear noise in | • Make sure the power cord is plugged in securely. |
the cordless |
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handset, and |
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none of the |
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keys or buttons |
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work. |
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