Appendix

Troubleshooting

“CL” flashes

• You need to reset the answering system clock (see page 37).

in message

 

window.

 

 

 

System does not respond to remote commands.

Make sure to enter your remote access code correctly (see page 39 and 43).

Make sure you are calling from a touch-tone telephone. When dialing a number, you should hear tones. If you hear clicks, it is not a touch- tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

There may be noise or interference on the telephone line you are using. Press dial-pad buttons firmly.

System does

Make sure answering system is on (see page 36).

not record

Make sure Announce Only is off.

message.

 

 

Announcement message is not clear.

When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the telephone base.

Make sure there is no background noise (TV, music, etc.) while recording.

Common cure for electronic equipment.

If the unit does not seem to be responding normally, try putting the cordless handset in its charger. If it does not seem to respond, do the following (in the order listed):

Disconnect the power to the telephone base.

Disconnect the cordless handset battery, and spare battery, if appli- cable.

Wait a few minutes.

Connect power to the telephone base and charger.

Re-install the telephone base and charger and place the cordless handset into the charger.

Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

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AT&T E5909B user manual CL flashes