Appendix

Troubleshooting

The CHARGING

• Clean the cordless handset and charging contacts on the charger

each month using a pencil eraser or cloth.

light is off.

 

 

• Make sure the power and line cords are plugged in correctly and

 

securely.

 

• Unplug the unit’s electrical power. Wait for 15 seconds, then plug it

 

back in. Allow up to one minute for the cordless handset and tele-

 

phone base to reset.

 

• Your telephone might be malfunctioning. Please refer to the Warranty

 

section of this user’s manual for further instruction.

 

 

My Caller ID is

• Caller ID is a subscription service. You must subscribe to this service

not working.

from your local telephone company for this feature to work on your

 

phone.

System does

• Your caller must be calling from an area that supports caller ID.

not receive CID

• Both you and your caller’s telephone companies must use caller ID

or system does

compatible equipment.

not display

 

CID during Call

 

Waiting.

 

 

 

Incomplete

• If a caller leaves a very long message, part of it may be lost when the

messages.

system disconnects the call after 4 minutes.

 

• If the caller pauses for more than 7 seconds, the system stops

 

recording and disconnects the call.

 

• If the system’s memory becomes full during a message, the system

 

stops recording and disconnects the call.

 

• If the the caller's voice is very soft, the system may stop recording

 

and disconnects the call.

 

 

Difficulty hear-

• Press VOLUME ^to increase speaker volume.

ing messages.

• Remove any stickers that may have come on your telephone

 

base and/or handset when you purchased it, they may be

 

obstructing your messages when you play them.

System does not answer after correct number of rings.

Make sure that the answering system is on (see page 36).

If Toll Saver is activated, the number of rings changes to 2 when there are new messages waiting (see page 39).

In some cases, the system may be affected by the ringing system used by the local telephone company.

If the memory is full or the system is off, the system will answer after 10 rings.

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AT&T E5909B user manual My Caller ID is