Manuals / AT&T / Communications / Cordless Telephone

AT&T EL52301, EL52351, EL52201 Announcement is not clear, Common cure for electronic equipment

Models: EL52201 EL52351 EL52251 EL52401 EL52301

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Appendix

Troubleshooting

•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

Announcement is not clear.

•When you record your announcement, make sure you speak in a normal tone of voice, toward the microphone on the handset.

•Make sure there is no background noise (TV, music, etc.) while recording.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

•Make sure your computer is powered on.

•Make sure your Internet connection is working properly.

•Make sure that the software is installed and running for your nontraditional telephone service.

•Make sure to plug your USB port adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

•In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

•If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.

Common cure for electronic equipment:

If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed.

1.Disconnect the power to the telephone base.

2.Disconnect the cordless handset battery, and spare battery, if applicable.

3.Wait a few minutes.

4.Connect power to the telephone base.

5.Completely remove then replace the battery. Place the cordless handset into the telephone base.

6.Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

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AT&T EL52301, EL52351, EL52201, EL52251, EL52401 user manual Announcement is not clear, Common cure for electronic equipment

Contents

User’s manual Canada version Congratulations Parts checklist User’s manual Table of contents Appendix Caller IDAnswering system Avoid placing the telephone base too close to Quick reference guide Main menu Important information Telephone base and charger installation Charge light Battery installation and chargingBattery installation This side up facing Place in charger Battery chargingLow battery Tabletop to wall mount installation Wall mount installation DSL filter Wall mount to tabletop installation Menu structure Menu overview Handset settings Clear voicemail indication Voicemail waiting visual message waiting indicatorTo manually turn off the new voicemail indicators Turn off indicator? Set date/time Key tone Pulse Dial modeHome area code Menu/select Setting Pages Telephone base ringer volumeAnswering system settings To silence the ringer temporarily on the telephone base Making, answering and ending callsMaking a call To make a call On-hook dialing predialing Ending a call Answering a callSpeakerphone Speaker to dial RedialView numbers in the redial list Call a number from the redial list Delete a number in the redial list Copy a number from the redial list to the directory Options while on calls Chain dialing To access the directory while on a callTo access the caller ID history while on a call Temporary tone dialing To exit the call To access the redial list while on a call Press /handset locator on the telephone base Handset locatorTo start the paging tone To stop the paging tone To answer the incoming outside call IntercomMake and answer an intercom call Answer an incoming call during an intercom call Its screen shows other handset is calling Call transfer using intercom Directory overview Add a new contact Create directory entries Add a predialed telephone number to the directory Character chartCharacters by number of key press Search by name Review the directoryReview directory entries Delete a directory entry Dial, delete and edit a directory entrySee Review directory entries on page 29 or Search by Dial a directory number Entry to a speed dial location above to enter the speed Speed dial locations Dial a speed dial number About home area code About caller IDInformation about caller ID with call waiting Memory match Caller ID historyHow caller ID history call log works Reasons for missing caller ID information Missed new calls indicatorCaller ID operation View the dialing options View the caller ID history To delete all caller ID history entries Dial a caller ID history number Save a caller ID history entry in the directory To play the current announcement Announcement Answer on/off Using the handsetUsing the telephone base Number of rings To change the settingsCall screening Press menu/select to select Call screening Message alert tone Remote access codeTo change the remote access code To change the setting Voice language Recording time Answering system overview Answering system and voicemail indicatorsUsing the answering system and voicemail together Call screening at the base Voice promptsMessage capacity Answering system new message indication Call intercept Call screening at the handset To listen to messages at the handset Message playbackListen to messages To listen to messages at the telephone base Options during playback When messages are playing on the telephone baseWhen messages are playing on the handset Menu/select . The screen shows delete all old Delete all old messagesTo delete all old messages at the telephone base To delete all old messages at the telephone handset Play back memos Recording and playing memosRecord a memo Message window displays Remotely access the answering system Remote access Remote access Speaker light Screen icons, indicator lights and alert tonesHandset indicator lights Screen icons Ans. On/off light Telephone base indicator lightsHandset alert tones Telephone base alert tones Handset display screen messages Handset display screen messages Cannot dial out TroubleshootingMy telephone doesn’t work at all Cannot get a dial tone My cordless handset isn’t performing normally Charge light is off Batteries do not hold a charge My calls cut in and out while I’m using my cordless handset Experience poor sound quality when using the speakerphoneHear other calls while using my telephone My cordless handset does not ring when I receive a call My caller ID isn’t working My telephone does not receive caller ID when on a call Difficulty hearing messages Icon shows on the display and I don’t know whyCannot retrieve voicemail messages Incomplete messages Answering system does not record messages Answering system does not respond to the remote commandsAnswering system announces Time and date not set Common cure for electronic equipment Announcement is not clear Avoid water MaintenanceCleaning your telephone Taking care of your telephone Especially about cordless telephones Important safety information Especially about telephone answering systems Industry Canada FCC Part 68 and Acta FCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? Other limitations How do you get warranty service? Telephone operating range Technical specificationsDect 6.0 digital technology Index Index Remote access wallet card