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Troubleshooting
Problem |
| Possible Cause |
| Solution |
Regulator coupling nut is not fully connected to LP cylinder
Vapor lock in connections
Tighten coupling nut by hand about
Turn Control Knobs to “Off” position and turn LP Gas Cyl- inder handle clockwise until it stops. Wait five minutes. Relight LP gas grill. If flame continues to be low, turn off gas at LP Gas Cylinder and grill. Disconnect the regulator from the LP Gas Cylinder. Reconnect the regulator to the LP Gas Cylinder. This will reset the excess flow valve Perform a leak test. Relight grill.
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| Obstructions in Burners |
| Clean the Burners. See “How to Clean Burners” in Care |
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| and Maintenance. |
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| Wet Electrodes and Burners |
| Dry Electrode with clean cloth. Air dry or use blow dryer. |
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| Wire loose or disconnected |
| Reconnect the wire. |
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| Wire shorting (sparking |
| Replace Igniter Wire/Electrode assembly. |
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| between Igniter and Electrode) |
| (Call the Customer Service Department) |
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IR Rotisserie burner |
| Safety sensor is not completely |
| Follow lighting procedure but hold control knob IN for at least |
will not stay lit |
| heated |
| 10 seconds. |
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IR Sear burner will not |
| IR Sear Burner has filled with |
| Blow or drain water out of ceramic center and or body of |
light using ignitor or |
| water |
| burner. Close lid when not in use. |
match |
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Burners will not light |
| Burners not assembled correctly |
| See |
using a match |
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| LP Gas Cylinder is empty |
| Take LP Gas Cylinder to licensed LP gas supplier to be refilled. |
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| Turn Control Knobs to “Off” position and turn LP Gas Cyl- | |
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| regulator |
| inder handle clockwise until it stops. Wait five minutes. Relight |
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| LP gas grill. If flame continues to be low, turn off gas at LP Gas |
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| Cylinder and grill. Disconnect the regulator from the LP Gas |
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| Cylinder. Reconnect the regulator to the LP Gas Cylinder. This |
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| will reset the excess flow valve Perform a leak test. Relight grill. |
Regulator Coupling nut is not fully connected to LP Gas Cylinder
Obstructions in Burners
Low flame or low heat
Excess flow valve tripped in regulator
Tighten Regulator Coupling nut by hand about
See “How to Clean Burners” in Care and Maintenance.
Check LP Gas Cylinder. Refill if necessary.
Turn Control Knobs to “Off” position and turn LP Gas Cyl- inder handle clockwise until it stops. Wait five minutes. Relight LP gas grill. If flame continues to be low, turn off gas at LP Gas Cylinder and grill. Disconnect the regulator from the LP Gas Cylinder. Reconnect the regulator to the LP Gas Cylinder. This will reset the excess flow valve Perform a leak test. Relight grill.