Introduction 3-5
Troubleshooting
Data Import Service Messages 1

This table lists the data im port service messages .

Error Messages Corrective Action

The service was started.
INFORMATION
No corrective action required. This is merely
an informational message.
The service was stopped.
INFORMATION
No corrective action required. This is merely
an informational message.
The CentreVu Explorer Service was installed.
INFORMATION
No corrective action required. This is merely
an informational message.
The CentreVu Explorer Service was removed.
INFORMATION
No corrective action required. This is merely
an informational message.
The initialization proc ess failed.
WARN ING
Record the message and contact the National
Customer Care Center.
Could not read the file chrnnnn.xxx
WARN ING
The listed file could not be processed by the
Data Import Service.
Record the message and contact the National
Customer Care Center.
chrnnnn.xxx file is either corrupt or invalid.
INFORMATION
An External Call History data file from the
CMS was not in the expected format. Record
the message and contact the National
Customer Care Center.
final_manual.book : trouble.fm Page 5 Monday, May 4, 1998 1:00 PM