System Overview 1-1
1
CentreVu
E
xplorer
Software
Installation 1
System Overview 1
CentreVu® Explorer collects data in a Lucent Technologies call center environment.
Data is delivered to an external Microsoft* Windows NT† server via a local ar ea
network (LAN) connection to the CentreVu Call Management System (CMS).
Files are transmitted over the local area network at a rate based on the CMS settings.
CentreVu Explorer reads these files, format s the data, and stor es it in a local
database. This data is accessed via a query engine utilizing a web browser front end
as an access vehicle.
*Microsoft is a registered trademark of Microsoft Corp.
†Windows NT is a registered trademark of Microsoft Corp.
Note: The CentreVu CMS must be connected to a DEFINITY® Enterprise
Communications Ser ver (ECS)/switch. A s such, CentreVu Explorer
operates only in a Lucent Technologies environment.

final_manual.book : installation.fm Page 1 Monday, May 4, 1998 1:00 PM