Avaya 4610, 5610 Hold

4610 and 5610 User Guide

4610 and 5610 User Guide Page 12

IP Office 3.2 [15-601080] Issue [3] (5 June 2006)

Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can

then hold the first call and answer the second call.

To put an existing call on hold:

1. Press Hold or press with against it. changes to ; showing that the line is on hold.

2. To answer the second call, press with against it. changes to ; showing that the line is

connected.

To return to the held call:

1. If you have a call in progress, then first put that call on hold (as above).

2. To retrieve a held call, press with against it.

Notes

 After a pre-set time (defined by your system administrator), you are reminded that you have a call on

hold by changing for a few moments to and the phone ringing.

 If the system feature AutoHold is on (consult your system administrator) then you can hold an active

call ( ) by pressing the second call’s Call Appearance button ( ). If AutoHold is off, then pressing the

second call’s Call Appearance button ( ) will drop the first call.

 To transfer a held call see Transfer.

Contents

Main Page Table Of Contents Page The Telephone About this Guide Overview Page Call Appearance Keys Call Appearance Key Icons The Display System Features Basic Call Handling Features Answering a Call Making a Call Clearing a Call Headset Working Speakerphone Speed Dial Redial Mute Hold Transfer Conference Using Speed Dials Overview of Speed Dials Dialling a Speed Dial Number Adding a Speed Dial from the Call Log Editing a Speed Dial Deleting a Speed Dial Adding a New Speed Dial Page Using the Call Log Overview of the Call Log Accessing the Call Logs Displaying an Individual Log Entry Making a Call from an Individual Log entry Turning a Log Entry into a Speed Dial Deleting an Individual Log Entry Deleting All Entries from a Log Exiting the Call Logs Changing Options Personal Ringing Viewing IP Settings Display Contrast Logging Off Changing Feature Key Labels Displaying Language Selection Phone Screen on Answer Phone Screen on Calling Display Call Timers Message Display Rate Visual Alerting Function Keys Overview of the Function Keys Function Key Programming Page Shorthand Programming Mode Longhand Programming System Features Introduction Making Calls Answering Calls Call Waiting Call Forwarding Diverting Calls Do Not Disturb Voicemail Default Feature Codes Page Management and Troubleshooting Overview Testing Your Phone Troubleshooting Chart Index 4610 and 5610 User Guide Page 43 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Index A B C D