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Avaya 4610, 5610 Basic Call Handling Features

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4610 and 5610 User Guide Page 7

IP Office 3.2 [15-601080] Issue [3] (5 June 2006)

Basic Call Handling Features

Answering a Call

When a call arrives at your phone, you may hear a ringing tone and a blinking bell icon ( ) icon appears

against the associated call appearance key.

To answer an incoming call:

Do one of the following:

 If you are not active on another call, answer the call using your handset, headset, or

speakerphone. See Speakerphone.

or

 If you are active on a call already, place the active call on hold (see Hold), and then answer the

incoming call by selecting the call appearance key.

or

 If the call appearance for the ringing call is not displayed on the current screen page, press

Phone/Exit to return to the first page of the Home screen. When you locate the call

appearance for the ringing call, press the corresponding call appearance button.

Note

 To redirect an incoming call, press Drop to redirect the call to Forward On No Answer (if set) or

voicemail (if available).

Contents

Main Page Table Of Contents Page The Telephone About this Guide Overview Page Call Appearance Keys Call Appearance Key Icons The Display System Features Basic Call Handling Features Answering a Call Making a Call Clearing a Call Headset Working Speakerphone Speed Dial Redial Mute Hold Transfer Conference Using Speed Dials Overview of Speed Dials Dialling a Speed Dial Number Adding a Speed Dial from the Call Log Editing a Speed Dial Deleting a Speed Dial Adding a New Speed Dial Page Using the Call Log Overview of the Call Log Accessing the Call Logs Displaying an Individual Log Entry Making a Call from an Individual Log entry Turning a Log Entry into a Speed Dial Deleting an Individual Log Entry Deleting All Entries from a Log Exiting the Call Logs Changing Options Personal Ringing Viewing IP Settings Display Contrast Logging Off Changing Feature Key Labels Displaying Language Selection Phone Screen on Answer Phone Screen on Calling Display Call Timers Message Display Rate Visual Alerting Function Keys Overview of the Function Keys Function Key Programming Page Shorthand Programming Mode Longhand Programming System Features Introduction Making Calls Answering Calls Call Waiting Call Forwarding Diverting Calls Do Not Disturb Voicemail Default Feature Codes Page Management and Troubleshooting Overview Testing Your Phone Troubleshooting Chart Index 4610 and 5610 User Guide Page 43 IP Office 3.2 [15-601080] Issue [3] (5 June 2006) Index A B C D