Basic Call Handling Features

Transfer

The Transfer feature allows you to transfer a call from your phone to another extension or outside number.

To transfer the current call to another extension:

1.With a call in progress, press Transfer.

2.When you hear dial tone, dial the number to which the call is to be transferred.

3.Do one of the following:

∙To transfer the call without announcing it, press Transfer again. The transfer is complete.

or

∙ To announce the call before transferring it, wait for the called party to answer. If the called

 

 

 

party is willing to accept the call, press

Transfer again to complete the transfer.

or

∙

 

 

 

 

 

 

If the called party does not wish to accept the call, press

Drop. To return to the held

 

 

call, press

adjacent to it.

 

 

 

or

∙

 

 

 

 

 

 

If the line is busy or if there is no answer, press

Drop. To return to the held call, press

adjacent to it.

To transfer a held call to another extension:

1.When a call is in progress and another call arrives, press Hold and answer the second call.

2.To transfer the new call to the held call, press Transfer and dial the number of the held call

3.To complete the transfer, press Transfer again.

4610 and 5610 User Guide

Page 13

IP Office 3.2

[15-601080] Issue [3] (5 June 2006)

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Image 17
Avaya 5610, 4610 Transfer, To transfer the current call to another extension, To transfer a held call to another extension
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4610, 5610 specifications

The Avaya 5610 and 4610 are part of Avaya's family of IP telephones designed to cater to the needs of businesses looking for reliable communication solutions. These phones are particularly well-suited for office environments, providing a blend of user-friendly features, efficient technology, and robust characteristics that enhance productivity and communication.

The Avaya 5610 is aimed at users who require advanced features for enhanced communication. It boasts a sleek design with a large backlit display, making it easier for users to navigate through menus and access various functions. One of its standout features is the support for wideband audio, which significantly improves voice clarity during calls, providing a more natural conversation experience. Furthermore, the 5610 supports multiple line appearances, allowing users to manage several calls efficiently.

The 4610, on the other hand, offers a more basic, yet highly effective, communication tool for users who do not need extensive functionality. It still includes essential features such as a display for call information, programmable buttons for quick access to frequently dialed numbers, and a comfortable handset designed for lengthy conversations. The 4610 is also designed for ease of use, which makes it ideal for businesses that require reliable yet straightforward phone systems.

Both models are powered by Avaya's IP telephony technology, enabling businesses to leverage their existing network infrastructure for enhanced communication capabilities. They support Power over Ethernet (PoE), allowing the phones to receive power through the Ethernet cable, simplifying installation and reducing clutter.

Additionally, both the 5610 and 4610 are compatible with Avaya's Communication Manager, which provides advanced call handling and management capabilities, promoting efficient communication within organizations. They also support a variety of codecs for voice transmission, ensuring high-quality audio across different network conditions.

In terms of characteristics, the Avaya 5610 and 4610 are built for durability and longevity, featuring robust materials that withstand the rigors of daily use. Their intuitive interfaces and programmable options make them suitable for a diverse range of users, from executives to support staff.

Overall, the Avaya 5610 and 4610 IP phones stand out as reliable, feature-rich communication devices that meet the needs of modern businesses, enhancing collaboration and operational efficiency. Whether you opt for the advanced features of the 5610 or the straightforward usability of the 4610, both phones promise a substantial upgrade to any organization's communication framework.
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