Basic Call Handling Features
4610 and 5610 User Guide Page 13
IP Office 3.2 [15-601080] Issue [3] (5 June 2006)
Transfer The Transfer feature allows you to transfer a call from your phone to another extension or outside
number.
To transfer the current call to another extension:
1. With a call in progress, press Transfer.
2. When you hear dial tone, dial the number to which the call is to be transferred.
3. Do one of the following:
To transfer the call without announcing it, press Transfer again. The transfer is
complete.
or
To announce the call before transferring it, wait for the called party to answer. If the called
party is willing to accept the call, press Transfer again to complete the transfer.
or
If the called party does not wish to accept the call, press Drop. To return to the held
call, press adjacent to it.
or
If the line is busy or if there is no answer, press Drop. To return to the held call, press
adjacent to it.
To transfer a held call to another extension:
1. When a call is in progress and another call arrives, press Hold and answer the second call.
2. To transfer the new call to the held call, press Transfer and dial the number of the held call
3. To complete the transfer, press Transfer again.