Security Issues

PBX Security Measures

Everyone in your company who uses the telephone system is responsible for system security. Users and attendants need to be aware of how to recognize and react to potential hacker activity. Informed people are more likely to cooperate with security measures that often make the system less flexible and more difficult to use.

Implement the following general security measures to protect your PBX, and discourage the unauthorized use of your communications system.

■Never program passwords or authorization codes onto auto-dial buttons. Display phones reveal the programmed numbers, and internal abusers can use the auto-dial buttons to originate unauthorized calls.

■Discourage the practice of writing down passwords. If a password needs to be written down, keep it in a secure place and never discard it while it is active.

■Attendants should tell their system manager if they answer a series of calls where there is silence on the other end or the caller hangs up.

■Users who are assigned voice mailboxes should frequently change personal passwords and should not choose obvious passwords.

■Advise users with special telephone privileges (such as Remote Access, voice mail outcalling, and call forwarding off-switch) of the potential risks and responsibilities.

■Be suspicious of any caller who claims to be with the telephone company and wants to check an outside line. Ask for a callback number, hang up, and confirm the caller’s identity.

■Never distribute the office telephone directory to anyone outside the company; be careful when discarding it.

■Never accept collect phone calls.

■Never discuss your telephone system’s numbering plan with anyone outside the company.

Issue 2 November 1996 xiii

Page 12 Page 14
Page 13
Image 13
Avaya 8400B Plus manual PBX Security Measures
Page 12 Page 14

8400B Plus specifications

The Avaya 8400B Plus is a state-of-the-art digital communication system designed to cater to the diverse needs of modern organizations. Integrating advanced technologies and an array of features, this system enables seamless voice and data communication, enhancing productivity and collaboration in the workplace.

One of the key features of the Avaya 8400B Plus is its robust scalability. Organizations can easily expand the system as their needs grow, making it a versatile choice for enterprises of all sizes. The system supports up to 960 ports, allowing for extensive connectivity without compromising performance. This scalability is complemented by the ability to integrate with various third-party applications, providing a customized communication solution.

In terms of technology, the Avaya 8400B Plus is built on a hybrid architecture, supporting both traditional digital telephony and Voice over Internet Protocol (VoIP). This enables organizations to leverage their existing infrastructure while transitioning to more modern communication methods. The system is equipped with advanced digital signal processing capabilities, ensuring superior voice quality and reduced latency during calls.

Another significant characteristic of the Avaya 8400B Plus is its user-friendly interface. The system features a comprehensive management portal that simplifies configuration and administration tasks, making it accessible to IT personnel with varying levels of expertise. Additionally, the system offers rich call handling capabilities, including call routing, forwarding, and conferencing, enhancing the overall user experience.

Security is also a top priority in the design of the Avaya 8400B Plus. The system incorporates robust encryption protocols and security features that protect sensitive communications, safeguarding organizations against potential threats. It also provides audit and access control features, ensuring that only authorized personnel can manage the system.

Furthermore, the Avaya 8400B Plus is designed with reliability in mind. Its redundant power supplies and backup systems guarantee minimal downtime, boosting organizational productivity even in the event of system failures. The system's durability is a testament to Avaya’s commitment to delivering long-lasting communication solutions.

In summary, the Avaya 8400B Plus stands out for its scalability, hybrid technology, user-friendly interface, security features, and reliability. These attributes make it an ideal choice for businesses looking to enhance their communication capabilities and adapt to the ever-evolving landscape of digital interactions.
Top Page Image Contents