Security Issues

Security Issues

As a Lucent Technologies customer, you should be aware that there is an increasing problem of telephone fraud. Telephone toll fraud can occur in many forms, despite the numerous efforts of telephone companies and telephone equipment manufacturers to control it. Some individuals use electronic devices to prevent or falsify records of these calls. Others charge calls to someone else’s number by illegally using lost or stolen calling cards, billing innocent parties, clipping onto someone else’s line, or breaking into someone else’s telephone equipment physically or electronically.

Today security problems are not just limited to toll fraud. There have been sharp increases in reported incidents of hackers: criminals skilled in reprogramming computer systems, accessing telecommunications systems through remote administration or maintenance ports. These ports cannot be used to place phone calls, but hackers can gain control over the setup of the system. Through these ports, hackers create security “holes” to allow unauthorized calling — a serious form of electronic vandalism.

Maintenance ports are their most recent target of abuse. In this scenario, hackers find a private branch exchange (PBX) maintenance port number with their “war dialer”; a device that randomly dials telephone numbers until a modem or dial tone is obtained. They then “hack” the user ID and password, sometimes just by using the PBX default passwords, to enter your system.

This is the most dangerous type of abuse because, once in your system, the hackers have control over all the administrative commands. While in your system, they have been known to:

■Turn on Remote Access or Direct Inward System Access (DISA). Hackers have been known to change the system at 8:00 p.m. to allow fraudulent calls. Then, at 3:00 a.m., they reprogram the system back to its original configuration. One company was hit three weekends in a row before it realized what was happening.

■Turn off Call Detail Recording (CDR) or Station Message Detail Recording (SMDR), hack your system all weekend, then turn it back on before Monday morning. This is especially disturbing to managers who

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Avaya 8400B Plus manual Security Issues
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8400B Plus specifications

The Avaya 8400B Plus is a state-of-the-art digital communication system designed to cater to the diverse needs of modern organizations. Integrating advanced technologies and an array of features, this system enables seamless voice and data communication, enhancing productivity and collaboration in the workplace.

One of the key features of the Avaya 8400B Plus is its robust scalability. Organizations can easily expand the system as their needs grow, making it a versatile choice for enterprises of all sizes. The system supports up to 960 ports, allowing for extensive connectivity without compromising performance. This scalability is complemented by the ability to integrate with various third-party applications, providing a customized communication solution.

In terms of technology, the Avaya 8400B Plus is built on a hybrid architecture, supporting both traditional digital telephony and Voice over Internet Protocol (VoIP). This enables organizations to leverage their existing infrastructure while transitioning to more modern communication methods. The system is equipped with advanced digital signal processing capabilities, ensuring superior voice quality and reduced latency during calls.

Another significant characteristic of the Avaya 8400B Plus is its user-friendly interface. The system features a comprehensive management portal that simplifies configuration and administration tasks, making it accessible to IT personnel with varying levels of expertise. Additionally, the system offers rich call handling capabilities, including call routing, forwarding, and conferencing, enhancing the overall user experience.

Security is also a top priority in the design of the Avaya 8400B Plus. The system incorporates robust encryption protocols and security features that protect sensitive communications, safeguarding organizations against potential threats. It also provides audit and access control features, ensuring that only authorized personnel can manage the system.

Furthermore, the Avaya 8400B Plus is designed with reliability in mind. Its redundant power supplies and backup systems guarantee minimal downtime, boosting organizational productivity even in the event of system failures. The system's durability is a testament to Avaya’s commitment to delivering long-lasting communication solutions.

In summary, the Avaya 8400B Plus stands out for its scalability, hybrid technology, user-friendly interface, security features, and reliability. These attributes make it an ideal choice for businesses looking to enhance their communication capabilities and adapt to the ever-evolving landscape of digital interactions.
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