Vulcan-Hart VCG10H ML-126836, VCG10F ML-126837, VCG20H ML-126838 Troubleshooting, Symptom

Models: VCG10H ML-126836, VCG10F ML-126837, VCG20H ML-126838 VCG10H, VCG10F, VCG20H, ML-126836, ML-126837, ML-126838

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TROUBLESHOOTING

TROUBLESHOOTING

 

SYMPTOM

SUGGESTED CORRECTIVE ACTION

 

 

 

 

 

 

Steam button, Combi button and

Oven works in Hot Air mode but not in Steam or Combi modes. The

 

Steam Factor lights are all flashing.

treated water supply valve is off. Open the water supply valve. Turn

 

 

 

 

oven off and then back on. Allow the steam generator to preheat.

 

 

 

 

 

 

 

 

The Air Intake Trouble

The air supply to the convection burner is blocked. Press the left Reset

 

 

 

Indicator Light is lit.

button. If the problem persists, clean the air filter, as follows:

 

 

 

 

To clean the Air Intake Filter, unplug the electrical power cord. Remove

 

 

 

 

 

 

 

 

two acorn nuts on the Air Filter Panel — this is located on the left side of

 

 

 

 

the oven on a 10 level full depth oven and on the right side of the oven

 

 

 

 

on a 10 or 20 level half depth oven. Remove the metallic grease filter

 

 

 

 

and wash it in warm soapy water in a sink. Rinse the filter and allow it to

 

 

 

 

air dry. Replace all parts. For oven clearance requirements, refer to

 

 

 

 

Location (page 5). If the problem persists, contact service.

 

 

 

 

 

 

 

 

The Heat Trouble

The Convection Burner has failed to ignite. Make sure the gas valve is

 

 

 

 

 

 

Indicator Light is lit.

on. Press the left Reset button. If the problem persists, contact service.

 

 

 

 

 

 

 

 

The Steam Trouble

The Steam Generator has failed to ignite. Make sure the gas valve is on.

 

 

 

 

 

 

Indicator Light is lit.

Press the right Reset button. If the problem persists, contact service.

 

 

 

 

 

 

 

 

The Fan Trouble

The Oven Fan has failed. Press the right Reset button. If the problem

 

 

 

 

 

 

Indicator Light is lit.

persists, contact service.

 

 

 

 

 

 

[ OUR ] displays in the temperature

There is an obstruction in the cavity vent on top of the oven. Unplug the

 

display.

electrical power cord and remove any obstruction from the cavity vent.

[888C ], [ 888F ], [ 999C ] or [ 999F One of the temperature sensors is faulty. Contact service. ] displays in the temperature

display.

[ 00 ] displays in the time display

The temperature probe is faulty. Contact service.

while the temperature probe is in

 

use.

 

 

 

Power failure occurs while food is in

Open the door manually, as follows: Switch the oven off. Pull the door

the oven.

handle firmly towards you while firmly pressing against the front of the

 

oven with your other hand. This procedure is not to be used during

 

normal operation. If the electric door opener fails to operate, contact

 

service.

 

 

The oven cannot be started and the

Make sure the door is properly closed with the handle rotated back into

temperature display blinks.

the recess at the corner of the door (refer to Fig. 4 on page 10).

 

 

Oven controls display is blank and

Make sure the electrical power cord is plugged in and that the receptacle

inoperative.

has power. If this does not correct the problem, contact service.

 

 

Temperature flashes and buzzer

Food ready to be cooked in the oven cannot be below 35OF (2O C).

sounds while the temperature probe

 

is in use.

 

 

 

Temperature display flashes the

Make sure the door is closed and the handle is in the closed position

current oven temperature.

(refer to Fig. 4, page 10).

 

 

Controls operate but oven will not

Make sure the door is closed and the handle is in the closed position

work in Hot Air or Steam modes.

(refer to Fig. 4, page 10).

 

Steaming will not occur if the cavity temperature is above the set point

 

temperature.

 

 

Controls operate but oven will not

Oven temperature is above the boiling temperature of water (212OF or

work in Steam mode.

less at higher elevations). Water supply valve is off. Open the water

 

valve.

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Vulcan-Hart VCG10H ML-126836, VCG10F ML-126837, VCG20H ML-126838 Troubleshooting, Symptom, Suggested Corrective Action