Troubleshooting

Table 4-1. Troubleshooting Guidelines — Continued

Symptom

Problem

Solution

The speakerphone

Incorrect option

Change the Telephone Provides

turns on when a

settings.

Dialing option to Yes.

voice call is dialed,

 

 

and a dial tone is

 

 

heard, but

 

 

touch-tones are not

 

 

heard.

 

 

 

 

 

Dial tone and voice

Incorrect option

Change the US Companding option to

sounds are

settings.

Yes to enable Mu-Law companding

distorted.

 

(within the US), or to No to enable

 

 

A-Law companding (outside of the US).

 

 

 

Data calls are dialed

Incorrect dial

Change the PC communications

instead of voice

modifier is used

package to use Pulse dialing, or insert

calls.

with the ATD dial

a P as the first digit of the telephone

 

command.

number.

 

 

 

Dialing begins

Incorrect blind dial

Check the value stored in S-register S6

before the dial tone

delay.

by typing

is heard on a voice

 

ATS6? ENTER

call.

 

 

nnn (system responds with value)

 

 

 

 

OK

 

 

Add 1 second to the above value by

 

 

typing

 

 

ATS6= (nnn+1) ENTER

 

 

OK

 

 

and try again.

 

 

 

4-6Issue 2 November 1996

Page 76
Image 76
Avaya 8400B Plus manual ATS6? Enter

8400B Plus specifications

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