Contents

About This Document

Purpose vii

Intended Audience vii

Reason for Reissue vii

How to Use This Document vii

Related Documentation viii

Chapter 1: Basic Troubleshooting

Introduction 1-1

Error Conditions in the Operation of EC500 1-2

Terminal Error Codes 1-7

Chapter 2: What To Do When Users Cannot Receive EC500 Calls

Introduction 2-1

Procedures for Users Who Cannot Receive EC500 Calls on Their Cell Phones 2-1

Issue 3 January 2002 v

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Avaya EC500 manual Contents