ExpertNet Lite Assessment Tool - User Guide

RTP tests offer more complex settings than ping tests and it maybe worthwhile having multiple tests to the same endpoint with different settings to see whether there is an impact on the metrics gathered. See “Troubleshooting” on page 35 for more information about RTP tests.

Ping Tests

The following is an example displays two ping tests with different settings. As you can see only the first 6 columns contain data. QoS data can only be gathered using RTP tests.

Columns in the Network Path View

The columns in the Network Path View window are as follows:

To Endpoint

The endpoint the test is against, typically an edge PC. The icon

 

indicates the type of test. The phone icon represents an RTP test

 

and the computer icon represents a ping test.

 

 

Test Type

Shows more precisely the type of tests. For RTP tests, this can

 

say G.711 or G.729, representing the different codecs. For ping

 

tests, this will be ICMP or UDP.

 

 

Test Status

Indicates the last known state of a test. RTP tests can go into the

 

OK, Failed and Timeout categories.

 

- OK - The endpoint responded successfully.

 

- Not Pingable - The endpoint is not pingable.

 

- Timeout - A ping request was sent, but a response was

 

not received.

 

- Off Path - A ping response was received from a device

 

not located on the tracerouted path.

 

- Failed – No results returned for the RTP test

 

 

Tracert Status

Indicates whether traceroute is enabled or disabled for a path.

 

Will be automatically off if the test is in the same subnet.

 

 

SNMP Status

Displays whether there is a router/switch in the path which can

 

be contacted using SNMP.

 

- OK - SNMP status was successfully obtained.

 

- Not Contactable - The device cannot be contacted.

 

- Not Supported - The device does not support SNMP

 

queries, or the SNMP Polling option has been deselected..

 

- Timeout - The device did not respond to an SNMP query

 

in time.

 

 

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Image 23
Avaya ELAT manual Ping Tests, Columns in the Network Path View

ELAT specifications

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One of the main features of Avaya ELAT is its comprehensive curriculum, which covers a wide range of subjects, including cloud communications, unified communications, artificial intelligence in customer experience, and data analytics. This multidimensional approach ensures that participants gain a well-rounded understanding of the technologies shaping the future of enterprise communications.

Another significant characteristic of the Avaya ELAT program is its emphasis on hands-on experience. Participants engage in practical workshops and real-world scenarios that allow them to apply their learning immediately. This practical application reinforces theoretical concepts, enhancing participants' problem-solving abilities and technical proficiency in a workplace environment.

Moreover, the program leverages Avaya’s robust technological ecosystem, which includes advanced software and hardware solutions. By using industry-leading products, participants gain firsthand exposure to the tools they will encounter in their careers, fostering familiarity and decreasing the learning curve upon entering the workforce.

Collaboration is a key component of Avaya ELAT. Participants often work in teams, facilitating the development of interpersonal skills and teamwork capabilities, essential traits in today’s job market. The program actively encourages networking among peers and industry professionals, providing invaluable opportunities for mentorship and career advancement.

Lastly, Avaya ELAT focuses on nurturing leadership qualities in its participants. Through various leadership training modules, participants learn how to lead teams effectively, communicate vision, and influence change within their organizations. This focus on leadership ensures that graduates of the program are not only skilled technicians but also future leaders in technology.

In conclusion, Avaya ELAT stands out with its well-rounded curriculum, hands-on experience, emphasis on collaboration, and leadership development. By equipping emerging leaders with the essential skills and knowledge required in the realm of enterprise communications, Avaya ELAT plays a pivotal role in shaping the future leaders of the industry.