ExpertNet Lite Assessment Tool - User Guide

Q: Why is there no CPU utilization for one of my routers?

A:There are several reasons why CPU is not being reported:

●CPU is supported for some (not all) devices manufactured by 3Com, Avaya, Cisco, Extreme, and Xylogics.

●Older devices may not support SNMP

●The community string was not provided, or is not correct.

Q:I just created the license file and the customer is receiving a license expired message-why?

A:The license file is a window to run the ELAT Controller - there is a definitive start time (when the license was generated) and end time. The start time is the date and time the license was generated on the ELAT Server. If the customer Windows computer has a date-time before the license was generated, the ELAT Controller will report that the license has expired. There are two ways to solve this problem:

●Change the date and time of the Windows computer.

●Wait until the Windows computer date-time passes the license file generated date-time.

Q:I have multiple routers attached to the Controller PC subnet. Will this work?

A:Yes it will work as long as the default gateway from the Controller PC is reachable and SNMP enabled.

Q: Is there a rule to select the edge devices when run in Target mode?

A:The rule is to select any IP device that responds to the udping utility. However, we have found that Printers and some Sun Servers do not fare well in responding to the UDP pings.

Q: Why is it that when I attempt to upload a dataset I receive an error?

A:There are two possible scenarios:

●The upload is taking longer than the timeout session for the browser. Verify that the browser is bypassing the proxy server for local addresses. Try doing the upload early in the morning or late at night when network traffic is lowest. As a last case, copy the dataset to the field problems server and open a ticket with the STARS team at http://gsomissrv2.global.avaya.com/request_system/ request.asp?tools_team=1

●When the dataset was copied from one computer to another it was corrupted. For example, ELAT is run on a Windows XP box. When it is done running, you ftp it to another computer. When you use the ftp command, the binary option was not used, so the file was not transferred in a binary format. When you upload the file to the ELAT server, there is an error. To correct for this problem, always transfer the file in binary format.

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Avaya ELAT manual Why is there no CPU utilization for one of my routers?
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ELAT specifications

Avaya ELAT, or Emerging Leaders Associate Training, is a specialized program designed by Avaya, a global leader in enterprise communications. The ELAT program focuses on equipping participants with the essential skills and knowledge required to thrive in the fast-evolving landscape of communication technologies.

One of the main features of Avaya ELAT is its comprehensive curriculum, which covers a wide range of subjects, including cloud communications, unified communications, artificial intelligence in customer experience, and data analytics. This multidimensional approach ensures that participants gain a well-rounded understanding of the technologies shaping the future of enterprise communications.

Another significant characteristic of the Avaya ELAT program is its emphasis on hands-on experience. Participants engage in practical workshops and real-world scenarios that allow them to apply their learning immediately. This practical application reinforces theoretical concepts, enhancing participants' problem-solving abilities and technical proficiency in a workplace environment.

Moreover, the program leverages Avaya’s robust technological ecosystem, which includes advanced software and hardware solutions. By using industry-leading products, participants gain firsthand exposure to the tools they will encounter in their careers, fostering familiarity and decreasing the learning curve upon entering the workforce.

Collaboration is a key component of Avaya ELAT. Participants often work in teams, facilitating the development of interpersonal skills and teamwork capabilities, essential traits in today’s job market. The program actively encourages networking among peers and industry professionals, providing invaluable opportunities for mentorship and career advancement.

Lastly, Avaya ELAT focuses on nurturing leadership qualities in its participants. Through various leadership training modules, participants learn how to lead teams effectively, communicate vision, and influence change within their organizations. This focus on leadership ensures that graduates of the program are not only skilled technicians but also future leaders in technology.

In conclusion, Avaya ELAT stands out with its well-rounded curriculum, hands-on experience, emphasis on collaboration, and leadership development. By equipping emerging leaders with the essential skills and knowledge required in the realm of enterprise communications, Avaya ELAT plays a pivotal role in shaping the future leaders of the industry.
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