Avaya IPTM96-CM601 manual Interoperability Compliance Testing, Test Results, Support

2.1. Interoperability Compliance Testing

For feature testing, PROGNOSIS GUI was used to view the configurations of Communication Manager such as port networks, cabinets, media gateways, ESS, LSP, trunk groups, route patterns, CLAN, MEDPRO and DS1 boards, IP network regions, stations, processor occupancy, alarm and error information. During testing, a call generator was used to load the Communication Manager systems by placing incoming calls through two E1 ISDN-PRI trunks to the system in Site A and terminating the calls as IP stations on the system in Site B. For the collection of RTCP and CDR information, the endpoints included Avaya IP, digital and analog telephones, Avaya A175 Desktop Video Device and Avaya one-X® Communicator users. The types of calls made included intra-switch calls, inbound/outbound inter-switch IP trunk calls, transferred calls and conference calls.

For serviceability testing, reboots were applied to the PROGNOSIS IP Telephony Manager Server and Avaya Servers to simulate system unavailability. Interchanging of the Avaya S8800 Servers and failover to ESS and LSP were also performed during testing.

2.2. Test Results

All test cases passed successfully.

2.3. Support

For technical support on Integrated Research PROGNOSIS IP Telephony Manager, contact the Integrated Research Support Team at:

∙Hotline: +61 (2) 9921 1524

∙Email: support@prognosis.com

JC; Reviewed:	Solution & Interoperability Test Lab Application Notes	3 of 30
SPOC 6/16/2011	©2011 Avaya Inc. All Rights Reserved.	IPTM96-CM601