Introduction 1

1 Introduction

These procedures are for installing Avaya Communication Manager and configuring a new Avaya S8700 or S8710 Media Server and associated components in either a Multi-Connect or an IP-Connect configuration. The installation procedures for both models are basically the same; where they differ is noted.

As part of the procedures for configuring the various pieces of hardware, you use two administration interfaces: the Maintenance Web Interface and a command line interface using either telnet or a terminal emulation program such as Avaya Native Configuration Manager. You also use the Avaya Installation Wizard to configure the media servers.

There are no requirements to install the media servers before the media gateways; however, the license file only allows 30 minutes to "see" the administered and connected IP Server Interface circuit packs.

The following information is included in this installation procedure:

Pre-installation information on page 16

Equipment specifications on page 18

Required hardware on page 20

Connecting to the customer’s network on page 22

Connecting the USB modems on page 24

High level overview of installation process on page 25

Configuring the hardware in the rack on page 27

Configuring the SNMP modules in the UPS on page 28

Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 31

Configuring the media server on page 33

Configuring second media server on page 41

Translating the IPSIs on page 43

Connecting to the IPSIs on page 49

Completing the installation administration on page 57

Installing the media gateways on page 67

Testing the media server installation on page 69

Accessing the media server on page 81

Troubleshooting an installation on page 89

Installing and Configuring the Avaya S8700 or S8710 Media Server

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June 2004

 

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Avaya S8710 manual Introduction

S8710 specifications

The Avaya S8710 is a robust and scalable communication platform designed to cater to the needs of medium to large enterprises. As a part of Avaya's portfolio, this solution is built to provide enhanced call control, unified communications, and superior customer service, all while ensuring flexibility and reliability.

One of its standout features is its support for VoIP (Voice over Internet Protocol), which allows businesses to leverage their existing data networks for voice communications. This feature not only reduces costs associated with traditional telephony but also ensures higher quality calls and advanced functionalities. It integrates seamlessly with various telecommunications technologies, making it an essential tool for modern enterprises.

The S8710's architecture is highly modular, allowing businesses to scale their operations easily. This modularity enables organizations to start with a basic configuration and expand as their needs grow. The system can support thousands of voice channels, making it ideal for large organizations with high call volumes.

Another significant characteristic of the Avaya S8710 is its support for a variety of endpoints, including traditional digital phones, analog devices, and advanced IP phones. This flexibility allows enterprises to implement a mix of old and new technologies as they transition to a more modern communication infrastructure. Additionally, the platform offers advanced features such as integrated conferencing, automatic call distribution, call prioritization, and intelligent call routing, enhancing the overall customer experience.

The S8710 also supports various deployment options including premise-based, cloud-based, or hybrid setups, providing organizations with the capacity to choose the model that best fits their operational needs. The system’s reliability is further strengthened by its built-in redundancy and failover capabilities, ensuring minimal disruptions during service outages.

For further enhancements, the Avaya S8710 integrates with Avaya's unified communications solutions, allowing for the convergence of voice, video, and data services. This integration facilitates better collaboration among teams, improved decision-making processes, and higher productivity levels.

In summary, the Avaya S8710 offers a comprehensive, adaptable communication solution for businesses looking to modernize their telecommunications infrastructure. Its rich set of features, robust technologies, and flexible deployment options make it a premier choice for organizations aiming for operational efficiency and enhanced customer engagement.