Configuring second media server

Configuring second media server

The procedures for this installation are the same as for configuring the first media server. Repeat tasks Clearing the ARP cache on the laptop on page 33 through Disconnecting from the media server on page 40 for the second media server.

Remastering the hard drive

CAUTION:

This task is not part of the ordinary configuration process and erases any information on the drive. Do not perform this task unless you are updating from a release prior to Release 2.1 of Avaya Communication Manager.

NOTE:

This step upgrades the server, loading the RP software onto the backup partition. The currently running release remains on the other partition, just as it always does during an upgrade.

1Insert the CD containing the software into the CD-ROM drive on the media server and close the tray.

2Under Server Configuration and Upgrades, click Install New Software Release.

3Select from the menu the file from the CD (S8700-00.0-0000.0). Click Continue to complete the software installation.

On the page asking about installing the license file, select either statement and click Continue. The license file is replaced later in the upgrade process.

On the page asking about installing the Avaya authentication files, select Do not update authentication information and click Continue.

4Select Reboot when you get to that Web page.

After the system reboots, which takes about 3 minutes, the RP software redirects the system to boot from the CD-ROM drive. This is the same software that would have loaded if the CD were bootable. Note that no telephony support is provided by this software. Its only purpose is to reformat the hard drive and install a clean copy of the Avaya Communication Manager server software.

5Close the browser.

Installing and Configuring the Avaya S8700 or S8710 Media Server

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June 2004

 

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Avaya S8710 manual Configuring second media server, Remastering the hard drive

S8710 specifications

The Avaya S8710 is a robust and scalable communication platform designed to cater to the needs of medium to large enterprises. As a part of Avaya's portfolio, this solution is built to provide enhanced call control, unified communications, and superior customer service, all while ensuring flexibility and reliability.

One of its standout features is its support for VoIP (Voice over Internet Protocol), which allows businesses to leverage their existing data networks for voice communications. This feature not only reduces costs associated with traditional telephony but also ensures higher quality calls and advanced functionalities. It integrates seamlessly with various telecommunications technologies, making it an essential tool for modern enterprises.

The S8710's architecture is highly modular, allowing businesses to scale their operations easily. This modularity enables organizations to start with a basic configuration and expand as their needs grow. The system can support thousands of voice channels, making it ideal for large organizations with high call volumes.

Another significant characteristic of the Avaya S8710 is its support for a variety of endpoints, including traditional digital phones, analog devices, and advanced IP phones. This flexibility allows enterprises to implement a mix of old and new technologies as they transition to a more modern communication infrastructure. Additionally, the platform offers advanced features such as integrated conferencing, automatic call distribution, call prioritization, and intelligent call routing, enhancing the overall customer experience.

The S8710 also supports various deployment options including premise-based, cloud-based, or hybrid setups, providing organizations with the capacity to choose the model that best fits their operational needs. The system’s reliability is further strengthened by its built-in redundancy and failover capabilities, ensuring minimal disruptions during service outages.

For further enhancements, the Avaya S8710 integrates with Avaya's unified communications solutions, allowing for the convergence of voice, video, and data services. This integration facilitates better collaboration among teams, improved decision-making processes, and higher productivity levels.

In summary, the Avaya S8710 offers a comprehensive, adaptable communication solution for businesses looking to modernize their telecommunications infrastructure. Its rich set of features, robust technologies, and flexible deployment options make it a premier choice for organizations aiming for operational efficiency and enhanced customer engagement.