1Introduction Pre-installation information

Pre-installation information

Before you go on site

Before going on site, make sure the customer has a local area network set up and running and a network administrator available the day of the installation. Before beginning the software installation and media server configuration, make sure you have the filled-out Electronic Preinstallation Worksheet (EPW) on the services laptop. See the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw) for the blank form.

In addition, the pre-installation team should have done the following tasks. If they were not all done, do not continue with the installation.

Verify that the services laptop has the right hardware and software. See Connecting to the media server directly on page 81 for the list of computer hardware and software specifications.

Verify that you have current translations available for download via ProVision.

Verify that you have a filled-out Electronic Preinstallation Worksheet (EPW). The EPW provides

IP addresses

Product ID

Avaya services telephone number for remote access over modem

Avaya services IP address for alarms through the network

Verify that you have the current software update (patch), if required, and license and Avaya authentication files on your services laptop.

Verify that you have the current firmware available. Firmware for the IPSIs, C-LAN, MedPro, and VAL circuit packs are on the software CD, but check the Avaya Support Web site (http://support.avaya.com), Download Software and Firmware, for the latest software and firmware.

Verify that you have all the login IDs and passwords to access the S8700 or S8710 Media Servers and server complex components. This includes the unique service password for that customer’s equipment.

To obtain the password for a specific media server, call ASG Conversant (1.800.248.1234 or 1.720.444.5557). You must have the IL, FL, or product ID to get the password.

To log in through the services port as craft after you install the Avaya authentication file, use this password, which does not require an ASG challenge or response.

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Installing and Configuring the Avaya S8700 or S8710 Media Server

 

June 2004

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Avaya S8710 manual Pre-installation information, Before you go on site

S8710 specifications

The Avaya S8710 is a robust and scalable communication platform designed to cater to the needs of medium to large enterprises. As a part of Avaya's portfolio, this solution is built to provide enhanced call control, unified communications, and superior customer service, all while ensuring flexibility and reliability.

One of its standout features is its support for VoIP (Voice over Internet Protocol), which allows businesses to leverage their existing data networks for voice communications. This feature not only reduces costs associated with traditional telephony but also ensures higher quality calls and advanced functionalities. It integrates seamlessly with various telecommunications technologies, making it an essential tool for modern enterprises.

The S8710's architecture is highly modular, allowing businesses to scale their operations easily. This modularity enables organizations to start with a basic configuration and expand as their needs grow. The system can support thousands of voice channels, making it ideal for large organizations with high call volumes.

Another significant characteristic of the Avaya S8710 is its support for a variety of endpoints, including traditional digital phones, analog devices, and advanced IP phones. This flexibility allows enterprises to implement a mix of old and new technologies as they transition to a more modern communication infrastructure. Additionally, the platform offers advanced features such as integrated conferencing, automatic call distribution, call prioritization, and intelligent call routing, enhancing the overall customer experience.

The S8710 also supports various deployment options including premise-based, cloud-based, or hybrid setups, providing organizations with the capacity to choose the model that best fits their operational needs. The system’s reliability is further strengthened by its built-in redundancy and failover capabilities, ensuring minimal disruptions during service outages.

For further enhancements, the Avaya S8710 integrates with Avaya's unified communications solutions, allowing for the convergence of voice, video, and data services. This integration facilitates better collaboration among teams, improved decision-making processes, and higher productivity levels.

In summary, the Avaya S8710 offers a comprehensive, adaptable communication solution for businesses looking to modernize their telecommunications infrastructure. Its rich set of features, robust technologies, and flexible deployment options make it a premier choice for organizations aiming for operational efficiency and enhanced customer engagement.