Introduction 1

Pre-installation information

Downloading license and Avaya authentication files

Use the Remote Feature Activation (RFA) to obtain the license and Avaya authentication files. RFA is a Web-based application, available to Avaya employees and authorized Business Partners, that enables you to create and deploy license files for all product platforms. The RFA Web site is at http://rfa.avaya.com. For specific information on RFA and how to generate license and Avaya authentication files, go to the the RFA Information page available on the RFA Web site.

NOTE:

To access the RFA application, you must take the RFA online training and pass the online test.

To generate a license file, you need the following information:

Your personal Single Sign-On (SSO) for the RFA Web site authentication login.

SAP order number

Required customer information

Serial number of one TN2312BP Internet Protocol Server Interface (IPSI) circuit pack designated the reference IPSI.

Intranet access to the RFA Web page with Internet Explorer 5.0 or higher.

Before arriving on site, download the license and Avaya authentication files to the services laptop. The license and Avaya authentication files are installed during the installation process.

Once the Avaya authentication files are installed, Avaya services logins to the media server are protected by a challenge/response system called Access Security Gateway (ASG). The ASG challenge/response protocol confirms the validity of each user, reducing the opportunity for unauthorized access.

When finished installing the Avaya authentication file, Avaya Communication Manager has a password for the craft login. This password is unique to the customer’s server. You can use the password the next time you log in as craft, provided you access the media server through the services port. You do not need an ASG challenge/response to log in this way, even though every other means of craft access still require an ASG challenge/response. The revised password is recorded by RFA and is obtained from ASG Conversant at 1-800-248-1234 or 1-720-444-5557.

Copying files to the laptop

In addition to the license and Avaya authentication files, you must copy other required files to the laptop. This includes, the filled-out Electronic Preinstallation Worksheet (EPW); any software updates; current firmware, and ART script.

To get a filled-out EPW, go to the project manager or customer. To get a blank EPW, go to the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw). Have the customer fill it out.

To get the software update (patch), go to the Avaya Support Web site (http://avaya.com/support) and select Software & Firmware Downloads to identify and copy the required software update.

To get the latest firmware for the programmable circuit packs, go to the Avaya Support Web site at http://avaya.com/support and select Software & Firmware Downloads to identify and copy the latest firmware.

Installing and Configuring the Avaya S8700 or S8710 Media Server

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June 2004

 

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Avaya S8710 manual Downloading license and Avaya authentication files

S8710 specifications

The Avaya S8710 is a robust and scalable communication platform designed to cater to the needs of medium to large enterprises. As a part of Avaya's portfolio, this solution is built to provide enhanced call control, unified communications, and superior customer service, all while ensuring flexibility and reliability.

One of its standout features is its support for VoIP (Voice over Internet Protocol), which allows businesses to leverage their existing data networks for voice communications. This feature not only reduces costs associated with traditional telephony but also ensures higher quality calls and advanced functionalities. It integrates seamlessly with various telecommunications technologies, making it an essential tool for modern enterprises.

The S8710's architecture is highly modular, allowing businesses to scale their operations easily. This modularity enables organizations to start with a basic configuration and expand as their needs grow. The system can support thousands of voice channels, making it ideal for large organizations with high call volumes.

Another significant characteristic of the Avaya S8710 is its support for a variety of endpoints, including traditional digital phones, analog devices, and advanced IP phones. This flexibility allows enterprises to implement a mix of old and new technologies as they transition to a more modern communication infrastructure. Additionally, the platform offers advanced features such as integrated conferencing, automatic call distribution, call prioritization, and intelligent call routing, enhancing the overall customer experience.

The S8710 also supports various deployment options including premise-based, cloud-based, or hybrid setups, providing organizations with the capacity to choose the model that best fits their operational needs. The system’s reliability is further strengthened by its built-in redundancy and failover capabilities, ensuring minimal disruptions during service outages.

For further enhancements, the Avaya S8710 integrates with Avaya's unified communications solutions, allowing for the convergence of voice, video, and data services. This integration facilitates better collaboration among teams, improved decision-making processes, and higher productivity levels.

In summary, the Avaya S8710 offers a comprehensive, adaptable communication solution for businesses looking to modernize their telecommunications infrastructure. Its rich set of features, robust technologies, and flexible deployment options make it a premier choice for organizations aiming for operational efficiency and enhanced customer engagement.