58AXIS 210/210A/211/211A - Troubleshooting

 

Poor rendering of MPEG-4 images.

Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.

 

 

If text overlays are blurred, or if there are other rendering problems, you may need to

 

 

enable Advanced Video Rendering. This is done on the MPEG-4 tab in the AMC control

 

 

panel applet.

 

 

Ensure that your graphics card is using the latest device driver. The latest drivers can

 

 

usually be downloaded from the manufacturer's web site.

 

 

If images are degrading, try decreasing the GOV length, see Advanced Settings” on page

 

 

22.

 

Color saturation is different in MPEG-4

Modify the settings for your graphics adapter. Please see the adapter's documentation

 

and Motion JPEG.

for more information.

The

test image does not display as expected.

 

 

 

 

 

Image settings.

Not all settings have an effect on the test image. For more information, see the help on

 

 

Image Settings.

The

Power indicator is not constantly lit

 

 

 

 

 

Faulty power supply.

Check that you are using an AXIS PS-K power supply.

The

 

Status and Network indicator LEDs are flashing red rapidly

 

 

 

 

Hardware failure.

Contact your Axis dealer.

The

 

Status indicator LED is flashing red and the camera is inaccessible

 

 

 

 

A firmware upgrade has been inter-

See the Emergency Recovery Procedure above.

 

rupted or the firmware has otherwise

 

 

been damaged.

 

Poor quality snapshot images

 

 

 

 

 

Screen incorrectly configured on your

In Display Properties, configure your screen to show at least 65000 colors, i.e. at least

 

workstation.

16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.

Browser freezes

 

 

 

 

 

Netscape 7.x or Mozilla 1.4 (or later)

Lower the image resolution.

 

can sometimes freeze on a slow com-

 

 

puter.

 

Problems uploading files

 

 

 

 

 

Limited space.

There is only limited space available for the upload of your own files. Try deleting one or

 

 

more existing files, to free up space.

 

Missing images in uploads.

This can occur when trying to use a larger image buffer than is actually available. Try

 

 

lowering the frame rate or the upload period.

Overlay is not displayed

 

 

 

 

 

Incorrect size or location of overlay.

The overlay may have been positioned incorrectly. Refer to the online help for informa-

 

 

tion on the limitations when using image overlays and privacy masks.

Motion Detection triggers unexpectedly

 

 

 

 

 

Changes in luminance.

Motion detection is based upon changes in luminance in the image. This means that if

 

 

there are sudden changes in the lighting, motion detection may be mistakenly triggered.

 

 

Lower the sensitivity setting to avoid problems with luminance.

No

audio (AXIS 210A/211A only)

 

 

 

 

 

Incorrect setup.

Check that the sound card in the PC and the connections to the speaker and microphone

 

 

are working. Ensure that the mute button is not pressed and the volume settings are cor-

 

 

rect. Ensure that full-duplex is selected if you want to have two way audio communica-

 

 

tion.

 

Post Content Length in proxy server.

The Post Content Length set in the proxy server is too low. Set the value of the Post Con-

 

 

tent Length in your proxy server to 1MB or more. You may need to contact your system

 

 

administrator to do this.

 

 

 

Page 58
Image 58
Axis Communications 210, 211a Status and Network indicator LEDs are flashing red rapidly, Poor quality snapshot images

210A, 211, 210, 211a specifications

Axis Communications is a renowned brand in the field of network video solutions, providing innovative products for surveillance and security. Among its diverse range of offerings, the Axis 211A, Axis 210, Axis 211, and Axis 210A stand out as notable models that cater to various surveillance needs.

The Axis 211A is a versatile network camera designed for indoor environments. It is equipped with a 1/3-inch CCD sensor, providing excellent image quality and clarity. With a resolution of up to 640x480 pixels, it delivers detailed video and still images. The camera supports Motion JPEG and MPEG-4, allowing for flexible video streaming options. One of its key features is the built-in audio capability, which enables two-way communication, making it ideal for monitoring sensitive areas or communicating with individuals in the camera's field of view.

The Axis 210, similar to the 211A, focuses on delivering reliable surveillance in indoor settings. It possesses a compact design that facilitates easy installation in various locations. The camera also features a 1/3-inch CCD sensor, ensuring good low-light performance. Its robust web-based interface allows users to adjust settings easily, and with Power over Ethernet (PoE) support, it simplifies connectivity by requiring only a single cable for power and data transmission.

The Axis 211 is designed for outdoor and indoor applications, equipped with an IP66-rated housing that provides protection against dust and water. This feature makes it suitable for demanding environments. With a resolution of 640x480 pixels, it captures clear images while offering remote access capabilities via a standard web browser. Additionally, it supports two-way audio and features like motion detection, enhancing security monitoring.

Lastly, the Axis 210A is another noteworthy model, featuring an integrated microphone and speaker, ideal for applications where audio surveillance is essential. It maintains high-quality video transmission with the same CCD sensor technology as its counterparts. The camera's ability to offer real-time alerts and notifications makes it a valuable addition to any security setup.

In summary, the Axis 211A, 210, 211, and 210A models are equipped with robust technologies and features that cater to various surveillance requirements. From indoor settings with audio capabilities to outdoor environments with protective housings, these Axis models deliver flexibility, high image quality, and reliable performance, making them excellent choices for both residential and commercial security applications.