TROUBLE SHOOTING GUIDE

SYMPTOM

CAUSE

POSSIBLE SOLUTION

Burner lights but the flame

Rapid gas flow from propane

Repeat lighting instructions and

remains very small

tank activates EXCESS FLOW

be certain to S-L-O-W-L-Y open

Repeated from page 22

safety device

cylinder valve one full turn, then

 

 

S-L-O-W-L-Y open regulator valve

 

 

to light burner

 

 

 

Burner will not light

Blockage in burner from spider

Disconnect hose from burner.

Repeated from page 22

webs, insects, dirt dobbers and

Clean and check burner for

 

debris

spiders, insect nests and debris

 

 

 

Burner will not light

Too much air and not enough

Turn air shutter to almost closed

and burner tube is clean

gas

position, then re-light the burner

 

 

 

 

Not enough gas flow from

Open cylinder valve all the

 

propane tank

way

 

 

 

 

Low gas level in propane tank,

Check gas level in propane tank,

 

or tank is empty

re-fill or exchange tank

 

 

 

 

Faulty burner

Contact 1-800-864-6194;

 

 

Model BG10 or BG12

 

 

 

Yellow, sooty, irregular flame

Air shutter not adjusted correctly

Adjust air shutter on the burner

 

causing too much gas in mixture

until flame is blue - See page 17

 

 

 

 

Blockage in burner

Clean and check burner for

 

 

spiders, insect nests and debris

 

 

 

Hissing or gurgling sounds

Water in burner

Check burner for moisture, make

coming through gas train

 

sure burner is dry

from tank to burner

 

 

Damaged hose

Perform soapy water test to check

 

 

 

for cracks in hose.

Do not use this appliance if gas

 

See pages 13-14; Model M2HPH

 

 

leaks cannot be stopped and

Gas leak

Perform soapy water test to check

corrected.

 

all connections - See pages 13-14

 

 

 

Flame has gone out

Low gas level in propane tank,

Check gas level in propane tank

 

or tank is empty

 

 

 

 

Model BG10

Too much wind

Check wind direction and set

 

cooker away from windy areas

 

 

 

 

 

 

Blockage in burner

Clean and check burner for

 

 

spiders, insect nests and debris

 

 

 

Model BG12

Water in burner

Check burner for moisture, make

 

 

sure burner is dry

 

 

 

 

Faulty burner

Contact 1-800-864-6194;

 

 

Model BG10 or BG12

 

 

 

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Bayou Classic DB375, DB250 owner manual Trouble Shooting Guide, Symptom Cause Possible Solution