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Honeywell 7900 manual Troubleshooting

Models: 7900

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Troubleshooting

If the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is still not receiving, go to Start > Programs > Infrared Receive. The terminal searches for the sending device.

If the terminal cannot find the sending device, the following message appears:

Dolphin® 7900 Series Mobile Computer User’s Guide

8 - 7

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Honeywell 7900 manual Troubleshooting

Contents

User’s Guide Trademarks DisclaimerTable of Contents Using the Dolphin 7900 Terminal Settings Wireless LAN Communications with 802.11b Wireless WAN Wwan Communications with GSM/GPRS Applications Dolphin 7900 ChargeBase Dolphin 7900 Series Mobile Computer User’s Guide Overview IntroductionRequired Safety Labels Laser Safety LabelLocation Parameter Specification 802.11b Dolphin 7900 Series Wlan 802.11b or Wpan Bluetooth RadioBluetooth 802.11b and BluetoothGSM and 802.11b GSM and BluetoothGSM, 802.11b, and Bluetooth Dolphin 7900 Series Wwan Radio GSM MC-45 & MC-46Dolphin 7900 Series Batch Terminal FCC ComplianceRF, Regulatory, and Safety Agency Approvals for GSM MC-45 RF, Regulatory, and Safety Agency Approvals for GSM MC-46Parameter Microwaves Care and Cleaning of the Dolphin TerminalMemory Getting StartedData Input ImagingDolphin 7900 Radio Configuration Options Standard ConfigurationsCustom Configurations Dolphin 7900 Series Peripherals Dolphin 7900 Accessories Unpack the Carton and Verify its Contents Using the Dolphin 7900 for the First TimeTo Remove the Main Battery Pack Installing the Main Battery PackDolphin 7900 HomeBase see Dolphin 7900 Mobile Base see Charging with Dolphin PeripheralsAlign the Screen Set the Time Zone Verify Operations with Demos Hard Reset Cold Boot Resetting the TerminalSuspend Mode Soft Reset Warm BootDolphin 7900 Series Mobile Computer User’s Guide Hardware Overview System FeaturesPocketPC Front Panel FeaturesScan LED Audio JackSpeaker IrDA PortBack Panel Features Hand Strap Slot Access DoorBattery Image Engine WindowSIM Card Side Panel FeaturesOpening the Access Door Programmable Side ButtonMSD SIM Installing a Mini-SD CardReplacing the Access Door Installing a SIM CardBottom Panel Features Mechanical ConnectorPowering Out Battery Power Main Battery PackInternal Backup Battery Managing Battery Power Default Low and Critical Battery PointsSetting Critical and Low Battery Points Checking Battery Power Guidelines for Battery Use and DisposalStoring Batteries Dolphin 7900 Technical Specifications Li-Ion Battery Pack Temperature HumidityResistance Power Peripherals/AccessoriesUsing the Touch Screen Using the Dolphin 7900 TerminalCommand Bar Today ScreenNavigation Bar Pop-Up Menus Selecting ProgramsAdjusting the Backlight Software Communication Programs Wireless RadiosCommunication Options IrDA PortRadio Manager Radio Driver InstallationRadio Options Radio CombinationsDisabling Radios Enabling Radios and Radio CombinationsUsing the Block Recognizer Using the Soft Input Panel SIPUsing the SIP Keyboard Using the Letter RecognizerSelecting Text Input Panel OptionsInput tab Word Completion tab Options tab Writing on the Screen Drawing on the ScreenTo Select Writing Status Icons NotificationsStatus Icon Meaning Using Find Using File ExplorerFinding and Organizing Information Imageteam 4300 Smart Focus IT4300SF Using the Image EngineImage Engine Options Imageteam 4300 Standard Range IT4300SRBar Code Symbologies Supported OCR CodesPostal Codes Programmable Side Buttons Activating the EngineDemos DecodingSample Bar Codes Omni-Directional Scanning Position OptionsIT4300SF/SR High-Vis Aiming Pattern Uploading Images Capturing ImagesTaking an Image High-Vis Aiming PatternDolphin 7900 Series Mobile Computer User’s Guide Using the Function Keys Using the KeyboardsPress To … Using the Navigation KeysSpace SP TabUsing the Modifier Keys Key combination pressedBlue Red Alpha Mode Caps Lock Key in Alpha ModeKey Numeric Keyboard Key Combination Function Blue Key CombinationsRed Key Combinations Key CharacterRed + F10 Key Alpha Keyboard NUM Lock KeyCaps Lock Functionality NUM Key Combinations Numeric Shift in Numeric Mode Dolphin 7900 Series Mobile Computer User’s Guide Settings SystemConnections Personal Tab Buttons Additional Functions Available ApplicationsHeadset Type Mic VolumeHeadset Volume Headset ControlAdding a Program to the Start Menu Using System SettingsUsing File Explorer Tap Start Settings Personal tab Menus Start Menu tabUsing ActiveSync on the Desktop Computer System Tab AboutBacklight CPU Speed Clock & AlarmsCertificates ClearType TunerTo Increase/Decrease RAM Memory Main tabFunctions Free Storage Card tabTotal storage card Memory UseFind Link Tab Battery Tab Wireless Tab This tab enables you to … PowerRegional Settings Tab Advanced Tab This tab enables you to …Options below the tabs To Remove Programs Remove ProgramsAlignment tab ScreenText Size Tab ClearType TabDefault Font Size Largest Font Size Zero-Config Wi-Fi Connections TabServer-Assigned IP Addresses Task tab Com Port Assignment TableOpening the Connections Manager Com Assignment PortTap Start Settings Connections tab Connections Task tab Creating an External Modem Connection to an ISPEnter a name for the connection, such as My Connection Tap FInish Advanced Settings Port Settings TabGeneral Tab Connecting to Your ISP TCP/IP TabServers Tab Establishing Exceptions for Work URLs Setting up a Proxy Server Connection for Work ConnectionsGo to Start Settings Connections tab Connections Creating an External Modem Connection to Your WorkSetting Up a VPN Connection for Work Connections Dolphin 7900 Series Mobile Computer User’s Guide Connecting to a VPN Server Select Edit my VPN servers Establishing Dialing Rules Creating a Wireless Network Connection Network Cards Help on Connecting Installing Additional SoftwareCommunications Synchronizing from Your Desktop Computer Using ActiveSyncExploring the Terminal from the Desktop Computer Synchronizing from the TerminalAdding Programs to the Terminal Using ActiveSync If the File is an InstallerIf the File is Not an Installer Using Infrared Verify That the IrDA Port is EnabledIrDA Port Location on the Terminal Receiving Verify That Beam Settings Are Set to ReceiveSending and Receiving SendingTroubleshooting Adding Programs Directly from the Internet Using an ISPEnabling the 802.11b Radio Driver Wireless LAN Communications with 802.11bConfiguration Utilities 802.11b Wireless Security SupplementIcon This icon means… 802.11b SettingsTap Start Settings System tab 802.11b Settings IconsStatus Tab To 8192 from the drop-down list Timeout msFieldDescription More Info PingConfig Tab To Add an Active Ssid to the Preferred Profile Table To Create a New Profile Authentication Tab Field Power Save Mode Slider Description To Delete a ProfileAdvanced Tab About Tab Field Preamble Mode Defaults Apply DescriptionUsing the Status Icon 802.1X Supplicant Protocol Support 802.11b Wireless Security SupplementRequired Network Configuration Information Worksheets Platforms SupportedMD5 Worksheet Leap WorksheetTLS/SmartCard Worksheet Ttls Worksheet Peap Worksheet Opening the Client Icon IndicatorsMenu Item Tapping this item… Close Main ScreenPort Status Icon Client MenuView Menu Help Menu Status BarEvent Log Port Menu Configuring the ClientConfiguration Screens Port Menu Options Enable and DisableClient Configuration Area Accessing the Client Configuration AreaOn this tab You… User Tab Tunneled authentication area Identity Password ProtocolField Use certificate Description System Tab Server Tab Port Settings Area Scan Move to Configured Configured Networks sectionDefault Down Add Remove Field Properties Protocol Tab Description Adding a Wireless Network Configuration WEP Mgmt Tab WPA Settings Tab Field WPA Mode PSK pass-phrase DescriptionLogging About CertAdd Installing Certificates with CertAddInstalling Certificates with CertAdd Certificate RequirementsIssue Possible Causes and Solutions Advice and WorkaroundsSelect Peer-to-Peer Group ad hoc mode and Do active scan Key to authenticate with APHow 802.1X Works Typical Message Exchange Using MD5 or TLSTypical Message Exchange Using Ttls and Peap Central User AdministrationBenefits Cisco Leap Dynamic Session Specific Wireless Encryption KeysRelative Merits of Authentication Protocols Additional Advantages of Ttls and PeapSecurity Feature Differences Between ProtocolsChallenge Wireless PAN Communications with Bluetooth Enabling the Bluetooth Radio DriverSetting Up Your Bluetooth Card Assign COM Ports Discover Bluetooth DevicesBond With Discovered Devices Dolphin 7900 Series Mobile Computer User’s Guide View Device Properties Change Views Set Up Your Favorite DeviceDelete a Device From the Folder Turn Radio Transmitter ON/OFFBluetooth ActiveSync Dolphin 7900 Series Mobile Computer User’s Guide Bluetooth LAN Access Dolphin 7900 Series Mobile Computer User’s Guide Obex Exchange Business Cards Send a Contact Send a File Dolphin 7900 Series Mobile Computer User’s Guide Prepare for File Transfer Browse Remote DeviceSend/Receive Files or Folders Create a Folder Delete Files or Folders Refresh Remote ViewConnect/Disconnect Receive Contact or File Exit Bluetooth File ExplorerEnable File Sharing Using the DialerEriccson, Nokia 6210, NTT DoCoMo, Sony Phones Get Connected WizardDolphin 7900 Series Mobile Computer User’s Guide Motorola Timeport 270C, Nokia 3650/6310/7650/8910/8910i Dial Up to Your Network Automatic Connections for Motorola Timeport 270C Uncheck Wait for dial tone before dialing. Tap FinishAutomatic Connections for Nokia 6310/8910/8910i Automatic Connections for Nokia 3650/7650Wireless WAN Wwan Communications with GSM/GPRS To Install a SIM Card SIM CardSIM Card Requirements Status Icons and Bubble Options Using uPhoneAccessing uPhone Navigation BarTap Call Answerphone to dial Tap Power Phone Off to turn offUsing the Dialler Displays in the Number/Name 2nd line Making a CallTo Enter a Number To Send a Call To a Dialed NumberCall Waiting Receiving a CallTo Answer a Call To Reject a CallMaking Conference Calls Keyboard Combinations for CallsCall Waiting Placing a Current Call on HoldVolume Control TouchtonesPhonebook Speed Dial Tools MenuDial Send SMSSettings Menu SpeakerphoneMic mute Speakerphone Audio ModesHandset HeadsetWAV Files Ringtone ConfigurationAccessing Ringtone Configuration Go to Start Settings Personal tab Ringtones icon orGo to Start Programs uPhone Call Log or Call LogCall Log Options Opening the Call LogExit Close the Call Log Select this menu option To… ClearGo to Start Programs uPhone SMS Manager, or SMS ManagerOpening the SMS Manager FoldersSending an SMS Message InboxSent Folder Outbox FolderTap this icon To… Icons at the Top of the Message ScreenClear Selection Online HelpEdit Menu Select AllTab Windows UPhone ConfigurationAccessing Go to Start Settings System tab uPhone iconPIN protection General TabField Description Phone Number AnswerphoneNetwork Tab Divert Tab Not DivertedTo number Bar Tab Other Tab Messaging TabTo Select the Pre-Configured Gprs Settings Gprs SettingsGprs Connection To Add a Gprs SettingDolphin 7900 Series Mobile Computer User’s Guide Applications CalendarCreating an Appointment Using the Summary Screen Contacts Creating Meeting RequestsScheduling a Meeting Searching for Contacts Creating a ContactUsing the Summary Screen Creating a Task TasksUsing the Summary Screen Synchronizing E-mail Messages Connecting Directly to an E-mail ServerMessaging Creating a NoteReceiving Messages Using the Message ListManaging E-mail Messages and Folders Composing MessagesAccessing Pocket Internet Explorer Pocket Internet ExplorerActiveSync Mobile Favorites Folder Default View One Column ViewBrowse the Internet on Your Terminal View OptionsUsing Mobile Favorites and Channels Creating and Synchronizing Mobile FavoritesClick View, Toolbars, and then Customize Using AvantGo Channels Pocket WordTap the AvantGo Channels link Creating a Word File Using Pocket WordTyping Mode Drawing ModePocket Excel Tips for Working in Pocket Excel Creating an Excel FileWindows Media Player for Pocket PC Setting Up MSN MessengerTap Start Programs MSN Messenger Pictures Tap Tools Options Account tabTo begin, tap Start Programs Pictures Dolphin 7900 HomeBase Convenient StorageCapacity Terminal Well AUX Battery LEDDolphin 7900 HomeBase Parts and Functions Front PanelUSB Port Auxiliary Battery WellDC Power Jack Back PanelHomeBase Serial Connector Powering the HomeBaseCharging the Main Battery To Power a Terminal and Charge its Main BatteryCharging a Spare Battery in the Auxiliary Battery Well Communications Setting Up the HomeBase for USB CommunicationTo Install the HomeBase Using USB Setting up the Terminal for ActiveSync CommunicationsDolphin 7900 Series Mobile Computer User’s Guide Setting up the HomeBase for RS-232 Communications Connecting the CablesRS-232 Pin Configuration Communicating with the Dolphin 7900 Terminal Mounting the HomeBase Verifying CommunicationVerifying Data Transfer Wall Mounting Desk MountingDolphin 7900 Series Mobile Computer User’s Guide Mobile Base holds one terminal Dolphin 7900 Mobile BaseSpring Arm Assembly Dolphin Mobile Base Hardware OverviewLatch Orange Data is being sent at high data rates Power Supply ConnectorBottom Panel Comm LED Color Indicates that… RedRS-232 Serial Communications Port TXD RXD DSR GND DTR CTS RTS Volt OUTBall Joint Mounting Bracket Ball Joint ConnectorMounting the Dolphin Mobile Base TurnscrewTo Mount the Dolphin Mobile Base Powering the Dolphin TerminalSetting Up the Mobile Base for Communications Charging the Dolphin TerminalConfiguring the Terminal for ActiveSync Communications Dolphin 7900 ChargeBase Dolphin ChargeBase Parts and FunctionsTerminal Wells Charge LEDs Supplying Power to the ChargeBasePower Supply Dock LEDInserting and Removing Terminals Charging Terminals in the ChargeBaseMounting the Dolphin ChargeBase Using the DIN Rail Using the Mounting Brackets Dolphin 7900 Series Mobile Computer User’s Guide Charging Process Dolphin 7900 QuadChargerDolphin QuadCharger Parts and Functions CompatibilityRear Panel Charging Batteries in the QuadCharger Supplying Power to the QuadChargerInserting and Removing Battery Packs Recommendations for Storing BatteriesTo Analyze a Battery Using the Battery AnalyzerMounting the QuadCharger Problem Issue TroubleshootingProduct Service and Repair Online Product Service and Repair AssistanceCustomer Support Technical Assistance Online Technical AssistanceNorth America/Canada How to Extend Your Warranty Limited WarrantyDolphin 7900 Series Mobile Computer User’s Guide Page Hand Held Products, Inc