Online Technical Assistance | Honeywell 7900 manual

Technical Assistance

If you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office:

North America/Canada:

Telephone:	(800)	782-4263, option 4 (8 a.m. to 6 p.m. EST)
Fax number:	(315)	685-4960
E-mail:	natechsupport@handheld.com

Europe, Middle East, and Africa:

Telephone-

European Ofc: Int+31 (0) 40 79 99 393

U.K. Ofc: Int+44 1925 240055

E-mail: eutechsupport@handheld.com

Asia Pacific:
Telephone:	Int+852-3188-3485 or 2511-3050
E-mail:	aptechsupport@handheld.com
America Latina:
Teléfono:	(704) 998-3998, opción 8
E-mail:	latechsupport@handheld.com

Online Technical Assistance

You can also access technical assistance online at www.handheld.com.

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Dolphin® 7900 Series Mobile Computer User’s Guide

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Honeywell 7900 manual Online Technical Assistance, North America/Canada

Contents

User’s Guide Disclaimer Trademarks Table of Contents Using the Dolphin 7900 Terminal Settings Wireless LAN Communications with 802.11b Wireless WAN Wwan Communications with GSM/GPRS Applications Dolphin 7900 ChargeBase Dolphin 7900 Series Mobile Computer User’s Guide Introduction Overview Location Required Safety LabelsLaser Safety Label Parameter Specification Dolphin 7900 Series Wlan 802.11b or Wpan Bluetooth Radio Bluetooth802.11b and Bluetooth 802.11b GSM and Bluetooth GSM, 802.11b, and BluetoothDolphin 7900 Series Wwan Radio GSM MC-45 & MC-46 GSM and 802.11b FCC Compliance Dolphin 7900 Series Batch Terminal Parameter RF, Regulatory, and Safety Agency Approvals for GSM MC-45RF, Regulatory, and Safety Agency Approvals for GSM MC-46 Care and Cleaning of the Dolphin Terminal Microwaves Getting Started Data InputImaging Memory Custom Configurations Dolphin 7900 Radio Configuration OptionsStandard Configurations Dolphin 7900 Series Peripherals Dolphin 7900 Accessories Using the Dolphin 7900 for the First Time Unpack the Carton and Verify its Contents Installing the Main Battery Pack To Remove the Main Battery Pack Charging with Dolphin Peripherals Dolphin 7900 HomeBase see Dolphin 7900 Mobile Base see Align the Screen Set the Time Zone Verify Operations with Demos Resetting the Terminal Suspend ModeSoft Reset Warm Boot Hard Reset Cold Boot Dolphin 7900 Series Mobile Computer User’s Guide System Features Hardware Overview Front Panel Features PocketPC Audio Jack SpeakerIrDA Port Scan LED Back Panel Features Access Door BatteryImage Engine Window Hand Strap Slot Side Panel Features Opening the Access DoorProgrammable Side Button SIM Card Installing a Mini-SD Card MSD SIM Installing a SIM Card Replacing the Access Door Powering Out Bottom Panel FeaturesMechanical Connector Internal Backup Battery Battery PowerMain Battery Pack Setting Critical and Low Battery Points Managing Battery PowerDefault Low and Critical Battery Points Storing Batteries Checking Battery PowerGuidelines for Battery Use and Disposal Dolphin 7900 Technical Specifications Temperature Humidity Resistance PowerPeripherals/Accessories Li-Ion Battery Pack Using the Dolphin 7900 Terminal Using the Touch Screen Navigation Bar Command BarToday Screen Selecting Programs Pop-Up Menus Adjusting the Backlight Wireless Radios Communication OptionsIrDA Port Software Communication Programs Radio Driver Installation Radio OptionsRadio Combinations Radio Manager Enabling Radios and Radio Combinations Disabling Radios Using the Soft Input Panel SIP Using the SIP KeyboardUsing the Letter Recognizer Using the Block Recognizer Input tab Word Completion tab Options tab Selecting TextInput Panel Options To Select Writing Writing on the ScreenDrawing on the Screen Status Icon Meaning Status IconsNotifications Finding and Organizing Information Using FindUsing File Explorer Using the Image Engine Image Engine OptionsImageteam 4300 Standard Range IT4300SR Imageteam 4300 Smart Focus IT4300SF Postal Codes Bar Code Symbologies SupportedOCR Codes Activating the Engine DemosDecoding Programmable Side Buttons IT4300SF/SR High-Vis Aiming Pattern Sample Bar CodesOmni-Directional Scanning Position Options Capturing Images Taking an ImageHigh-Vis Aiming Pattern Uploading Images Dolphin 7900 Series Mobile Computer User’s Guide Using the Keyboards Using the Function Keys Using the Navigation Keys Space SPTab Press To … Blue Red Using the Modifier KeysKey combination pressed Key Numeric Keyboard Alpha ModeCaps Lock Key in Alpha Mode Blue Key Combinations Red Key CombinationsKey Character Key Combination Function Red + F10 Caps Lock Functionality Key Alpha KeyboardNUM Lock Key NUM Key Combinations Numeric Shift in Numeric Mode Dolphin 7900 Series Mobile Computer User’s Guide Connections SettingsSystem Personal Tab Buttons Available Applications Additional Functions Mic Volume Headset VolumeHeadset Control Headset Type Using System Settings Using File ExplorerTap Start Settings Personal tab Menus Start Menu tab Adding a Program to the Start Menu Using ActiveSync on the Desktop Computer Backlight System TabAbout Clock & Alarms CertificatesClearType Tuner CPU Speed Functions To Increase/Decrease RAM MemoryMain tab Storage Card tab Total storage cardMemory Use Free Find Link Power Tab Battery Tab Wireless Tab This tab enables you to … Options below the tabs Regional SettingsTab Advanced Tab This tab enables you to … Remove Programs To Remove Programs Screen Alignment tab ClearType Tab Text Size Tab Default Font Size Largest Font Size Server-Assigned IP Addresses Zero-Config Wi-FiConnections Tab Com Port Assignment Table Opening the Connections ManagerCom Assignment Port Task tab Enter a name for the connection, such as My Connection Tap Start Settings Connections tab Connections Task tabCreating an External Modem Connection to an ISP Tap FInish General Tab Advanced SettingsPort Settings Tab Servers Tab Connecting to Your ISPTCP/IP Tab Setting up a Proxy Server Connection for Work Connections Go to Start Settings Connections tab ConnectionsCreating an External Modem Connection to Your Work Establishing Exceptions for Work URLs Setting Up a VPN Connection for Work Connections Dolphin 7900 Series Mobile Computer User’s Guide Connecting to a VPN Server Select Edit my VPN servers Establishing Dialing Rules Creating a Wireless Network Connection Network Cards Communications Help on ConnectingInstalling Additional Software Using ActiveSync Synchronizing from Your Desktop Computer Synchronizing from the Terminal Exploring the Terminal from the Desktop Computer If the File is Not an Installer Adding Programs to the Terminal Using ActiveSyncIf the File is an Installer IrDA Port Location on the Terminal Using InfraredVerify That the IrDA Port is Enabled Verify That Beam Settings Are Set to Receive Sending and ReceivingSending Receiving Troubleshooting Using an ISP Adding Programs Directly from the Internet Wireless LAN Communications with 802.11b Configuration Utilities802.11b Wireless Security Supplement Enabling the 802.11b Radio Driver 802.11b Settings Tap Start Settings System tab 802.11b SettingsIcons Icon This icon means… Status Tab Timeout ms FieldDescription More InfoPing To 8192 from the drop-down list Config Tab To Add an Active Ssid to the Preferred Profile Table To Create a New Profile Authentication Tab Advanced Tab Field Power Save Mode Slider DescriptionTo Delete a Profile Field Preamble Mode Defaults Apply Description About Tab Using the Status Icon 802.11b Wireless Security Supplement Required Network Configuration Information WorksheetsPlatforms Supported 802.1X Supplicant Protocol Support TLS/SmartCard Worksheet MD5 WorksheetLeap Worksheet Ttls Worksheet Peap Worksheet Icon Indicators Opening the Client Main Screen Port Status IconClient Menu Menu Item Tapping this item… Close View Menu Event Log Help MenuStatus Bar Configuring the Client Configuration ScreensPort Menu Options Enable and Disable Port Menu On this tab You… Client Configuration AreaAccessing the Client Configuration Area User Tab Field Use certificate Description Tunneled authentication areaIdentity Password Protocol System Tab Server Tab Port Settings Area Default Down Add Remove Scan Move to ConfiguredConfigured Networks section Field Properties Protocol Tab Description Adding a Wireless Network Configuration WEP Mgmt Tab Logging WPA Settings TabField WPA Mode PSK pass-phrase Description Installing Certificates with CertAdd Installing Certificates with CertAddCertificate Requirements About CertAdd Advice and Workarounds Issue Possible Causes and Solutions Key to authenticate with AP Select Peer-to-Peer Group ad hoc mode and Do active scan Typical Message Exchange Using MD5 or TLS How 802.1X Works Benefits Typical Message Exchange Using Ttls and PeapCentral User Administration Dynamic Session Specific Wireless Encryption Keys Relative Merits of Authentication ProtocolsAdditional Advantages of Ttls and Peap Cisco Leap Challenge Security FeatureDifferences Between Protocols Setting Up Your Bluetooth Card Wireless PAN Communications with BluetoothEnabling the Bluetooth Radio Driver Discover Bluetooth Devices Assign COM Ports Bond With Discovered Devices Dolphin 7900 Series Mobile Computer User’s Guide View Device Properties Set Up Your Favorite Device Change Views Turn Radio Transmitter ON/OFF Delete a Device From the Folder Bluetooth ActiveSync Dolphin 7900 Series Mobile Computer User’s Guide Bluetooth LAN Access Dolphin 7900 Series Mobile Computer User’s Guide Obex Exchange Business Cards Send a Contact Send a File Dolphin 7900 Series Mobile Computer User’s Guide Browse Remote Device Prepare for File Transfer Send/Receive Files or Folders Create a Folder Connect/Disconnect Delete Files or FoldersRefresh Remote View Exit Bluetooth File Explorer Receive Contact or File Using the Dialer Enable File Sharing Get Connected Wizard Ericcson, Nokia 6210, NTT DoCoMo, Sony Phones Dolphin 7900 Series Mobile Computer User’s Guide Motorola Timeport 270C, Nokia 3650/6310/7650/8910/8910i Dial Up to Your Network Uncheck Wait for dial tone before dialing. Tap Finish Automatic Connections for Motorola Timeport 270C Automatic Connections for Nokia 3650/7650 Automatic Connections for Nokia 6310/8910/8910i Wireless WAN Wwan Communications with GSM/GPRS SIM Card Requirements To Install a SIM CardSIM Card Using uPhone Accessing uPhoneNavigation Bar Status Icons and Bubble Options Tap Power Phone Off to turn off Tap Call Answerphone to dial Using the Dialler Making a Call To Enter a NumberTo Send a Call To a Dialed Number Displays in the Number/Name 2nd line Receiving a Call To Answer a CallTo Reject a Call Call Waiting Keyboard Combinations for Calls Call WaitingPlacing a Current Call on Hold Making Conference Calls Phonebook Volume ControlTouchtones Tools Menu DialSend SMS Speed Dial Mic mute Settings MenuSpeakerphone Audio Modes HandsetHeadset Speakerphone Ringtone Configuration Accessing Ringtone ConfigurationGo to Start Settings Personal tab Ringtones icon or WAV Files Call Log Call Log OptionsOpening the Call Log Go to Start Programs uPhone Call Log or Select this menu option To… Clear Exit Close the Call Log SMS Manager Opening the SMS ManagerFolders Go to Start Programs uPhone SMS Manager, or Inbox Sent FolderOutbox Folder Sending an SMS Message Icons at the Top of the Message Screen Tap this icon To… Online Help Edit MenuSelect All Clear Selection UPhone Configuration AccessingGo to Start Settings System tab uPhone icon Tab Windows General Tab Field Description Phone NumberAnswerphone PIN protection Network Tab To number Divert TabNot Diverted Bar Tab Messaging Tab Other Tab Gprs Settings To Select the Pre-Configured Gprs Settings To Add a Gprs Setting Gprs Connection Dolphin 7900 Series Mobile Computer User’s Guide Creating an Appointment ApplicationsCalendar Using the Summary Screen Scheduling a Meeting ContactsCreating Meeting Requests Creating a Contact Searching for Contacts Using the Summary Screen Tasks Creating a Task Using the Summary Screen Connecting Directly to an E-mail Server MessagingCreating a Note Synchronizing E-mail Messages Using the Message List Receiving Messages Composing Messages Managing E-mail Messages and Folders ActiveSync Accessing Pocket Internet ExplorerPocket Internet Explorer Default View One Column View Browse the Internet on Your TerminalView Options Mobile Favorites Folder Click View, Toolbars, and then Customize Using Mobile Favorites and ChannelsCreating and Synchronizing Mobile Favorites Tap the AvantGo Channels link Using AvantGo ChannelsPocket Word Using Pocket Word Creating a Word File Pocket Excel Typing ModeDrawing Mode Creating an Excel File Tips for Working in Pocket Excel Windows Media Player for Pocket PC Tap Start Programs MSN Messenger Setting UpMSN Messenger To begin, tap Start Programs Pictures PicturesTap Tools Options Account tab Capacity Dolphin 7900 HomeBaseConvenient Storage AUX Battery LED Dolphin 7900 HomeBase Parts and FunctionsFront Panel Terminal Well Auxiliary Battery Well DC Power JackBack Panel USB Port Powering the HomeBase HomeBase Serial Connector Charging a Spare Battery in the Auxiliary Battery Well Charging the Main BatteryTo Power a Terminal and Charge its Main Battery Setting Up the HomeBase for USB Communication To Install the HomeBase Using USBSetting up the Terminal for ActiveSync Communications Communications Dolphin 7900 Series Mobile Computer User’s Guide RS-232 Pin Configuration Setting up the HomeBase for RS-232 CommunicationsConnecting the Cables Communicating with the Dolphin 7900 Terminal Verifying Data Transfer Mounting the HomeBaseVerifying Communication Desk Mounting Wall Mounting Dolphin 7900 Series Mobile Computer User’s Guide Dolphin 7900 Mobile Base Mobile Base holds one terminal Latch Spring Arm AssemblyDolphin Mobile Base Hardware Overview Power Supply Connector Bottom PanelComm LED Color Indicates that… Red Orange Data is being sent at high data rates TXD RXD DSR GND DTR CTS RTS Volt OUT RS-232 Serial Communications Port Ball Joint Ball Joint Connector Mounting the Dolphin Mobile BaseTurnscrew Mounting Bracket Powering the Dolphin Terminal Setting Up the Mobile Base for CommunicationsCharging the Dolphin Terminal To Mount the Dolphin Mobile Base Configuring the Terminal for ActiveSync Communications Terminal Wells Dolphin 7900 ChargeBaseDolphin ChargeBase Parts and Functions Supplying Power to the ChargeBase Power SupplyDock LED Charge LEDs Mounting the Dolphin ChargeBase Inserting and Removing TerminalsCharging Terminals in the ChargeBase Using the DIN Rail Using the Mounting Brackets Dolphin 7900 Series Mobile Computer User’s Guide Dolphin 7900 QuadCharger Dolphin QuadCharger Parts and FunctionsCompatibility Charging Process Rear Panel Supplying Power to the QuadCharger Inserting and Removing Battery PacksRecommendations for Storing Batteries Charging Batteries in the QuadCharger Using the Battery Analyzer To Analyze a Battery Mounting the QuadCharger Troubleshooting Problem Issue Customer Support Product Service and RepairOnline Product Service and Repair Assistance North America/Canada Technical AssistanceOnline Technical Assistance Limited Warranty How to Extend Your Warranty Dolphin 7900 Series Mobile Computer User’s Guide Page Hand Held Products, Inc