Getting help on the Web | Kodak 9.1 instruction

KODAK HERO 9.1 All-in-One Printer

Getting help on the Web

For more troubleshooting information:

Get help with wireless networking.	www.kodak.com/go/inkjetnetworking

Search our knowledge base of	www.kodak.com/go/hero9_1support
Answers to Questions.

Download the latest firmware and	www.kodak.com/go/hero9_1downloads
software for optimal printer
performance.

Check the Extended User Guide for	www.kodak.com/go/hero9_1manuals
detailed instructions and the
recommended system requirements.

Get help with problems you cannot	Contact Kodak at www.kodak.com/go/contact
resolve.	and have the following information available:
	– Kodak Service Number (located inside the
	printer when you open the access door)
	– Printer model number (located on the
	control panel)
	– Computer model, operating system, and
	version of Home Center Software

www.kodak.com/go/aiosupport

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Kodak 9.1 manual Getting help on the Web, For more troubleshooting information

Contents

Extended User Guide Kodak Hero 9.1 All-in-One PrinterPage Table of contents Scanning PrintingMobile Printing Copying Faxing Product and Safety Specifications Troubleshooting Components Printer Overview Control panel Feature Description Home Screen Menu Using the LCD touch screenFeature Icon Displays Home Screen Status Icons Kodak Hero 9.1 All-in-One Printer Home Center Software Ordering supplies Configuring printer settings Before you connect Connecting to a wireless networkNetworking Your Printer Touch Wi-Fi Setup Wizard Connecting to a non-WPS wireless router Kodak Hero 9.1 All-in-One Printer Pressing a button Entering a PIN Touch Generate WPS PIN Connecting to a WPS wireless routerTouch Wi-Fi Setup Wizard Touch WPS Connect Touch Push Button Configuration Dynamic Dhcp Manual Static Setting up an IP AddressTouch Advanced IP Address Setup Touch Print Network Configuration Viewing the network configurationPrinting the network configuration Touch View Network Configuration On a computer with MAC OS Select Apple System Preferences Connecting to another Kodak All-in-One PrinterSelect No, my printer is not listed, then click Next Select Yes, my printer is listed, then click Next Connecting to an Ethernet network If your printer is connected to a computer with MAC OS Changing from USB to a wireless connectionSelect Network Wireless/Wi-Fi, then click Next If your printer is connected to a computer with Windows OS Select Network Ethernet cable, then click Next Changing from USB to an Ethernet connection Online Printer Management Tool On any printer-supported computer Accessing the Online Printer Management ToolDirectly from Home Center Software v7.x or higher Configuring printer settings Using the Online Printer Management Tool Changing the printer name Select Fax Phone Book Adjusting fax settingsEditing the fax phone book Select Fax Settings Changing fax settings Adding an outgoing email profile Setting up Scan To Email Online Printer Management Tool Type the User ID and Password for your email account Select Scan To Email Address Book Setting up the email address book Select Scan To Email Email Option Setting options for scan to email Online Printer Management Tool Before you create a network folder profile Setting up Scan To Network Folder Adding a network folder profile Profile Name Folder Path Type Select Scan To Network Folder Scan Settings Setting scan settings for scan to network folder Registering your printer with Google Cloud Print Setting up Cloud Printing Editing a Google Click Edit SettingsRegistering your printer with Kodak Email Print Service Select Cloud Printing Google Cloud Print Select Copy & Print Copy Document or Copy Photo Changing printer settings for copying and printingChanging Copy Document and Copy Photo settings Online Printer Management Tool Select Copy & Print Print Photo Changing Print Photo settings Paper types Handling Paper Photo top paper tray Main bottom paper tray Paper sizes Loading paper in the main paper tray Envelope sizesLoading paper Front paper-edge guide Paper stop Output tray extender Loading the photo paper tray Handling Paper Loading envelopes Handling Paper Loading originals Using the scanner glass Metric units Using the Automatic Document Feeder ADFMinimum size English units Touch , then touch Copy Photo or View and Print Photos PrintingManually selecting paper trays Automatic two-sided printing Printing documentsPrinting two-sided documents Manual two-sided printing from a computer with Windows OS Manual two-sided printingAutomatic two-sided printing from a computer with MAC OS Manual two-sided printing from a computer with MAC OS Printing forms from the control panel Touch Find Photo Printing picturesViewing pictures on a memory card or USB-connected device Finding pictures on a memory card or USB-connected device Front USB port Printing from a memory card or USB-connected device Important Use only one slot or port at a time Using default settings to print a picture Print Photos Option Settings Description Changing the settings and printing pictures Select Copy & Print Print Photo Settings Description Printing tagged pictures Touch Options, Tray Selection, then Bottom Tray Printing panoramic pictures Zooming and cropping pictures Touch Transfer All to PC Printing from a wireless deviceTransferring pictures to a computer Transferring pictures to a computer with Windows OS Transferring pictures to a computer with MAC OS To print from an iOS mobile device iPhone, iPad, iPod touch Printing using Google Cloud PrintMobile Printing To print from a Chromebook Printing emails, documents, and pictures Printing using Kodak Email Print Service Printing pictures from a Blackberry Device Printing pictures from a mobile device Printing pictures from an Android OS Device Copying a document Using the default settings to copy a documentCopying Loading originals for copying Copy Document Setting Description Option Adjusting the settings and copying a document Touch Copy Size Changing the number of copies of a documentEnlarging or reducing the size of a copy Darkening or lightening a copy Manual two-sided copying Two-sided copying Touch Copy Photo Using the default settings to copy a photoCopying a photo Copy Photo Option Setting Description Adjusting the settings and copying a photo Printer detects photo paper Changing the number of copies of a photo Enlarging or reducing the size of a copy of a photo Darkening or lightening a copy of a photo Before you begin scanning Scanning Setting Options Select an option for each setting Base name by default, scanned files are names Scanning from the control panel Loading originals for scanning Scanning to a computer Scan Settings Description Scanning to a memory card or USB flash drive Scan Option Settings Description Scan Option Settings Description Scanning to email Touch Scan to Network Folder Touch Sharing folder Scanning to network folder Scanning from the computer Scanning multiple pictures simultaneously Select Applications Webscan Scanning from the Online Printer Management Tool Selecting the country/region Connecting the printer for faxingFaxing Before you begin faxing Phone jack End into the wall phone jack Faxing If you share the line with an answering machine or telephone Determining whether your phone line is dedicated or shared Entering fax sender information If you have an answering service Fax Setting Options Description Selecting fax settings Automatically one time Print Fax After Failure Only 100 Symbol Description Response by fax Setting the answer mode auto answer or manualUsing symbols in phonebook entries Touch Fax Settings, then touch Fax Auto-Answer Deleting a phonebook entry Adding a new phonebook entryTouch Phonebook Editing a phonebook entry Loading originals for faxing Preparing a fax for transmissionPrinting a fax cover Fax Option Setting Description Changing resolution, brightness, and color mode Sending a fax Using the phonebook to send a faxUsing Quick Dial to send a fax Using the numeric keypad to send a fax Sending a fax from a computer running MAC OS Dialing a recently faxed numberSending a fax from your computer Sending a fax from a computer running Windows OS Receiving a fax manually Receiving a faxReceiving a fax automatically Fax confirmation Fax settings reportTouch Fax Settings Printing fax reports Touch , then touch Print Fax Activity Log Canceling a faxFax activity log Maintaining Your Printer General care and cleaning Cleaning the scanner glass and document backing Maintaining Your Printer Replacing ink cartridges Remove the cap 115 Replacing the printhead 117 118 119 Kodak Kodak AiO Printer Tools To update the softwareTo update the printer firmware Updating the software and printer firmware Checking ink levels Monitoring and adjusting printer performance Touch Check Paper Levels Resetting factory defaultsChecking paper levels Problem Possible Solutions TroubleshootingBasic troubleshooting Touch Calibrate Printer Touch Clean Printhead Getting help on the Web For more troubleshooting information Wi-Fi status light What it means Power status lightWi-Fi status light Power light What it means Print Performance Product and Safety SpecificationsFeatures and Specifications Photo Printing Features Main bottom paper tray Copy document featuresCopy photo features Scanning features Paper sizes supported Photo top paper trayOutput paper tray Paper types supported Connectivity Ink cartridges Digital image sources Physical specificationsSoftware support Computer with MAC OS WarrantySystem requirements Computer with Windows OS Safety information Ink cartridge safety LCD touch screen safety FCC Statement Regulatory Compliance Industry Canada IC Radiation Exposure Statement Canadian StatementsEuropean Compliance Statement German compliance statement Energy Star Qualified Limitations Warranty InformationLimited Warranty Limited Warranty Coverage Outside the United States and Canada Declaration of Conformity