Troubleshooting, Product and Safety Specifications | Kodak 9.1

	Monitoring and adjusting printer performance	121
	Checking ink levels	121
	Checking paper levels	122
	Resetting factory defaults	122
11 Troubleshooting
	Basic troubleshooting	123
	Getting help on the Web	125
	Status lights	126
	Power status light	126
	Wi-Fi status light	126
12 Product and Safety Specifications
	Features and Specifications	127
	Print Performance	127
	Photo Printing Features	127
	Copy document features	128
	Copy photo features	128
	Scanning features	128
	Main (bottom) paper tray	128
	Photo (top) paper tray	129
	Output paper tray	129
	Paper types supported	129
	Paper sizes supported	129
	Ink cartridges	130
	Connectivity	130
	Software support	131
	Digital image sources	131
	Physical specifications	131
	Warranty	132
	System requirements	132
	Safety information	133
	LCD touch screen safety	134
	Ink cartridge safety	134
	Regulatory Compliance	135
	FCC Statement	135
	Canadian Statements	136
	European Compliance Statement	136
	German compliance statement	136
	REACH Article 33 Declarations	137
	Waste Electrical and Electronic Equipment Labeling	137
	ENERGY STAR® Qualified	137
	Warranty Information	138
	Declaration of Conformity	139
iv	www.kodak.com/go/aiosupport

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Kodak 9.1 manual Troubleshooting, Product and Safety Specifications

Contents

Kodak Hero 9.1 All-in-One Printer Extended User GuidePage Table of contents Copying PrintingMobile Printing Scanning Faxing Troubleshooting Product and Safety Specifications Printer Overview Components Feature Description Control panel Using the LCD touch screen Feature Icon DisplaysHome Screen Menu Home Screen Status Icons Kodak Hero 9.1 All-in-One Printer Home Center Software Ordering supplies Configuring printer settings Connecting to a wireless network Networking Your PrinterBefore you connect Connecting to a non-WPS wireless router Touch Wi-Fi Setup Wizard Kodak Hero 9.1 All-in-One Printer Touch Push Button Configuration Connecting to a WPS wireless routerTouch Wi-Fi Setup Wizard Touch WPS Connect Pressing a button Entering a PIN Touch Generate WPS PIN Setting up an IP Address Touch Advanced IP Address SetupDynamic Dhcp Manual Static Touch View Network Configuration Viewing the network configurationPrinting the network configuration Touch Print Network Configuration Select Yes, my printer is listed, then click Next Connecting to another Kodak All-in-One PrinterSelect No, my printer is not listed, then click Next On a computer with MAC OS Select Apple System Preferences Connecting to an Ethernet network If your printer is connected to a computer with Windows OS Changing from USB to a wireless connectionSelect Network Wireless/Wi-Fi, then click Next If your printer is connected to a computer with MAC OS Changing from USB to an Ethernet connection Select Network Ethernet cable, then click Next Online Printer Management Tool Accessing the Online Printer Management Tool Directly from Home Center Software v7.x or higherOn any printer-supported computer Using the Online Printer Management Tool Configuring printer settings Changing the printer name Adjusting fax settings Editing the fax phone bookSelect Fax Phone Book Changing fax settings Select Fax Settings Setting up Scan To Email Adding an outgoing email profile Online Printer Management Tool Type the User ID and Password for your email account Setting up the email address book Select Scan To Email Address Book Setting options for scan to email Select Scan To Email Email Option Online Printer Management Tool Setting up Scan To Network Folder Before you create a network folder profile Adding a network folder profile Type Profile Name Folder Path Setting scan settings for scan to network folder Select Scan To Network Folder Scan Settings Setting up Cloud Printing Registering your printer with Google Cloud Print Select Cloud Printing Google Cloud Print Click Edit SettingsRegistering your printer with Kodak Email Print Service Editing a Google Changing printer settings for copying and printing Changing Copy Document and Copy Photo settingsSelect Copy & Print Copy Document or Copy Photo Online Printer Management Tool Changing Print Photo settings Select Copy & Print Print Photo Handling Paper Paper types Paper sizes Photo top paper tray Main bottom paper tray Envelope sizes Loading paperLoading paper in the main paper tray Front paper-edge guide Paper stop Output tray extender Loading the photo paper tray Handling Paper Loading envelopes Handling Paper Using the scanner glass Loading originals English units Using the Automatic Document Feeder ADFMinimum size Metric units Printing Manually selecting paper traysTouch , then touch Copy Photo or View and Print Photos Printing documents Printing two-sided documentsAutomatic two-sided printing Manual two-sided printing Automatic two-sided printing from a computer with MAC OSManual two-sided printing from a computer with Windows OS Printing forms from the control panel Manual two-sided printing from a computer with MAC OS Finding pictures on a memory card or USB-connected device Printing picturesViewing pictures on a memory card or USB-connected device Touch Find Photo Printing from a memory card or USB-connected device Front USB port Using default settings to print a picture Important Use only one slot or port at a time Changing the settings and printing pictures Print Photos Option Settings Description Settings Description Select Copy & Print Print Photo Printing tagged pictures Printing panoramic pictures Touch Options, Tray Selection, then Bottom Tray Zooming and cropping pictures Transferring pictures to a computer with Windows OS Printing from a wireless deviceTransferring pictures to a computer Touch Transfer All to PC Transferring pictures to a computer with MAC OS To print from a Chromebook Printing using Google Cloud PrintMobile Printing To print from an iOS mobile device iPhone, iPad, iPod touch Printing using Kodak Email Print Service Printing emails, documents, and pictures Printing pictures from a mobile device Printing pictures from a Blackberry Device Printing pictures from an Android OS Device Loading originals for copying Using the default settings to copy a documentCopying Copying a document Adjusting the settings and copying a document Copy Document Setting Description Option Darkening or lightening a copy Changing the number of copies of a documentEnlarging or reducing the size of a copy Touch Copy Size Two-sided copying Manual two-sided copying Using the default settings to copy a photo Copying a photoTouch Copy Photo Adjusting the settings and copying a photo Copy Photo Option Setting Description Printer detects photo paper Changing the number of copies of a photo Enlarging or reducing the size of a copy of a photo Darkening or lightening a copy of a photo Scanning Before you begin scanning Select an option for each setting Setting Options Base name by default, scanned files are names Loading originals for scanning Scanning from the control panel Scanning to a computer Scan Settings Description Scan Option Settings Description Scanning to a memory card or USB flash drive Scan Option Settings Description Scanning to email Scanning to network folder Touch Scan to Network Folder Touch Sharing folder Scanning from the computer Scanning multiple pictures simultaneously Scanning from the Online Printer Management Tool Select Applications Webscan Before you begin faxing Connecting the printer for faxingFaxing Selecting the country/region End into the wall phone jack Phone jack Faxing Determining whether your phone line is dedicated or shared If you share the line with an answering machine or telephone If you have an answering service Entering fax sender information Selecting fax settings Fax Setting Options Description Automatically one time Print Fax After Failure Only 100 Touch Fax Settings, then touch Fax Auto-Answer Setting the answer mode auto answer or manualUsing symbols in phonebook entries Symbol Description Response by fax Editing a phonebook entry Adding a new phonebook entryTouch Phonebook Deleting a phonebook entry Preparing a fax for transmission Printing a fax coverLoading originals for faxing Changing resolution, brightness, and color mode Fax Option Setting Description Using the numeric keypad to send a fax Using the phonebook to send a faxUsing Quick Dial to send a fax Sending a fax Sending a fax from a computer running Windows OS Dialing a recently faxed numberSending a fax from your computer Sending a fax from a computer running MAC OS Receiving a fax Receiving a fax automaticallyReceiving a fax manually Printing fax reports Fax settings reportTouch Fax Settings Fax confirmation Canceling a fax Fax activity logTouch , then touch Print Fax Activity Log General care and cleaning Maintaining Your Printer Cleaning the scanner glass and document backing Maintaining Your Printer Replacing ink cartridges Remove the cap 115 Replacing the printhead 117 118 119 Updating the software and printer firmware To update the softwareTo update the printer firmware Kodak Kodak AiO Printer Tools Monitoring and adjusting printer performance Checking ink levels Resetting factory defaults Checking paper levelsTouch Check Paper Levels Troubleshooting Basic troubleshootingProblem Possible Solutions Touch Clean Printhead Touch Calibrate Printer For more troubleshooting information Getting help on the Web Power light What it means Power status lightWi-Fi status light Wi-Fi status light What it means Photo Printing Features Product and Safety SpecificationsFeatures and Specifications Print Performance Scanning features Copy document featuresCopy photo features Main bottom paper tray Paper types supported Photo top paper trayOutput paper tray Paper sizes supported Ink cartridges Connectivity Physical specifications Software supportDigital image sources Computer with Windows OS WarrantySystem requirements Computer with MAC OS Safety information LCD touch screen safety Ink cartridge safety Regulatory Compliance FCC Statement German compliance statement Canadian StatementsEuropean Compliance Statement Industry Canada IC Radiation Exposure Statement Energy Star Qualified Limited Warranty Coverage Warranty InformationLimited Warranty Limitations Declaration of Conformity Outside the United States and Canada