Troubleshooting

Does the name of your wireless network appear in the results?

Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”.

No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”.

Problem:

I can’t connect to the Internet wirelessly, but my network name is listed.

Solution:

If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:

1.Click on the correct network name in the “Available Networks” list.

2.If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the page entitled: “Changing the Wireless Security Settings”.

3.Within a few seconds, the tray icon in the lower left-hand corner of your screen should turn green, indication a successful connection to the network.

Problem:

I can’t connect to the Internet wirelessly, and my network name is not listed.

Solution

If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps:

1.Temporarily move computer, if possible, five to 10 feet from the Router. Close the wireless utility, and re-open it. If the

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Belkin F5D9630UK4A user manual Troubleshooting