Manuals / Belkin / Computer Equipment / Network Router

Belkin PM01527ea F5D8636-4 Troubleshooting, sections, Technical Support, Table of Contents

Models: PM01527ea F5D8636-4

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Troubleshooting

Table of Contents

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Technical Support

You can find technical-support information on our website, www..belkin..com, by navigating to the tech-support section.. If you want to contact technical support by phone, please call the number you need from the list below*:

*Local rates apply..

	Country	Number	Internet Address
	Austria	0820 200766	http://www..belkin..com/uk/networking/
	Belgium	07 07 00 073	http://www..belkin..com/nl/networking/
	Czech Republic	239 000 406	http://www..belkin..com/uk/networking/
	Denmark	701 22 403	http://www..belkin..com/uk/networking/
	Finland	00800 - 22 35 54 60	http://www..belkin..com/uk/networking/
	France	08 - 25 54 00 26	http://www..belkin..com/fr/networking/
	Germany	0180 - 500 57 09	http://www..belkin..com/de/networking/
	Greece	00800 - 44 14 23 90	http://www..belkin..com/uk/networking/
	Hungary	06 - 17 77 49 06	http://www..belkin..com/uk/networking/

	Iceland	800 8534	http://www..belkin..com/uk/networking/

	Ireland	0818 55 50 06	http://www..belkin..com/uk/networking/

	Italy	02 - 69 43 02 51	http://www..belkin..com/it/support/tech/issues_more..asp

	Luxembourg	34 20 80 85 60	http://www..belkin..com/uk/networking/

	Netherlands	0900 - 040 07 90	http://www..belkin..com/nl/networking/
	Netherlands	€0..10 per minute	http://www..belkin..com/nl/networking/
		€0..10 per minute

	Norway	81 50 0287	http://www..belkin..com/uk/networking/

	Poland	00800 - 441 17 37	http://www..belkin..com/uk/networking/

	Portugal	707 200 676	http://www..belkin..com/uk/networking/

	Russia	495 580 9541	http://www..belkin..com/networking/

	South Africa	0800 - 99 15 21	http://www..belkin..com/uk/networking/

	Spain	902 - 02 43 66	http://www..belkin..com/es/support/tech/networkingsupport..asp

	Sweden	07 - 71 40 04 53	http://www..belkin..com/se/support/tech/networkingsupport..asp

	Switzerland	08 - 48 00 02 19	http://www..belkin..com/uk/networking/
	United Kingdom	0845 - 607 77 87	http://www..belkin..com/uk/networking/
	Other Countries	+44 - 1933 35 20 00

N Wireless Modem Router

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Belkin PM01527ea F5D8636-4 Troubleshooting, sections, Technical Support, Table of Contents, N Wireless Modem Router

Contents

Français Deutsch Nederlands Español N Wireless Modem RouterUser Manual PM01527ea F5D8636-45 Alternate Setup Method 6 Using the Web-Based Advanced User Interface4 Connecting and Configuring your Modem Router 8 Recommended Web Browser Settingssections Advantages of a Wireless NetworkIntroduction Benefits of a Home Networksections IntroductionRevolutionary N Wireless Technology with MIMO N MIMO sections Important Factors for Placement and Setup1.. Router Placement Introduction3.. Cordless Phones 4.. Choose the “Quietest” Channel for your Wireless NetworkIntroduction sections5.. Secure Connections, VPNs, and AOL Introductionsections Network Status Display Integrated 10/100 4-Port Switchsections Works with Both PCs and Mac ComputersIntegrated N Wireless Access Point Product OverviewBuilt-In Dynamic Host Configuration Protocol DHCP Setup Assistantsections Package ContentsKnowing your Modem Router System Requirements Knowing your Modem RouterSetup Assistant Software System Requirements Internet Connection Settingssections 2.. Wireless-Computer Status3.. Wired-Computer Status Knowing your Modem Router5.. ADSL Line Status 4.. Router/Power StatusKnowing your Modem Router sectionsii.. Restoring the Factory Defaults 9.. Connections to Wired Computers - Yellow10.. Reset Button i.. Resetting the Routersections Connecting and Configuring your Modem RouterVerify the contents of your box.. You should have the following Setup AssistantStep 1 Hardware Connections Connecting and Configuring your Modem Router1..1 Brand-New Setup sectionsADSL Connecting and Configuring your Modem Routersections 1..2 Replacing an Existing Modem or Modem RouterSelect Country Connecting and Configuring your Modem RouterStep 2 Set Up the Router - Run the Setup Assistant Software sectionsProgress Screen Connecting and Configuring your Modem Routersections Confirmation ScreenN Wireless Modem Router Connecting and Configuring your Modem Router2..1 Checking Settings Table of Contents2..4 Requesting Internet Account Info if needed Connecting and Configuring your Modem Router2..3 Naming your Wireless Network sectionssections Connecting and Configuring your Modem Router2..5 Configuring the Router Congratulations Connecting and Configuring your Modem Routersections 2..6 Checking Internet Connectionsections Connecting and Configuring your Modem RouterTroubleshooting 2..7 Optional Assistance Connecting Other Computerssections Connecting and Configuring your Modem RouterStep 3 Set Up Wireless Security - Run the Security Assistant Software 3..1 Picking the Security Type Connecting and Configuring your Modem Routersections Progress Screen3..3 Transferring the Key Connecting and Configuring your Modem Routersections 3..2 Creating a Network Key3..4 Verifying the Connection Connecting and Configuring your Modem RouterIf all your wireless computers are able to connect to the Router, click “Next”.. If you are having trouble, select “I had problem with at least one computer” and click “Next”.. Then, follow on-screen instructions sectionsAlternate Setup Method Logging out of the Router Alternate Setup Methodsections Logging into the RouterUnderstanding the Web-Based Advanced User Interface Alternate Setup MethodTable of Contents N Wireless Modem Router9.. LAN Settings Alternate Setup Method4.. Login/Logout Button 5.. Internet-Status Indicator12.. ADSL Info Alternate Setup MethodStatic IP IPoA Modem Only Disable Internet Sharing sections5.. IP assigned by ISP Alternate Setup MethodSetting your ISP Connection Type to PPPoE or PPPoA sectionssections Alternate Setup MethodSetting your Connection Type to Dynamic/Fixed IP 1483 Bridged For Static IP connection Alternate Setup Methodsections For Dynamic IP connectionsections Alternate Setup MethodSetting your ISP Connection Type to Static IP IPoA sections Alternate Setup MethodSetting your Connection Type to Modem Only Disable Internet Sharing sections Alternate Setup MethodSetting Custom Domain Name Server DNS Settings sections Using the Web-Based Advanced User InterfaceViewing the LAN Settings N Wireless Modem Router Using the Web-Based Advanced User InterfaceChanging LAN Settings Table of Contents2.. Subnet Mask Using the Web-Based Advanced User Interfacesections 1.. IP AddressViewing the DHCP Client List Page Using the Web-Based Advanced User InterfaceConfiguring the Wireless Network Settings Table of Contents sections 1 2 3 4 5 6 7 8 9sections Using the Web-Based Advanced User InterfaceChanging the Wireless Network Name SSID sections Using the Web-Based Advanced User InterfaceChanging the Wireless Channel Using the Wireless Mode SwitchProtected Mode Switch Using the Web-Based Advanced User InterfaceUsing the Bandwidth Switch Using the Broadcast SSID Featuresections Using the Web-Based Advanced User InterfaceChanging the Wireless Security Settings sections Using the Web-Based Advanced User InterfaceUsing Wi-Fi Protected Setup http//support..microsoft..com/kb/917021 Using the Web-Based Advanced User Interfacesections WPA2 Requirementssections Using the Web-Based Advanced User InterfaceSetting WPA/WPA2-Personal PSK sections Using the Web-Based Advanced User InterfaceSetting WPA Security Setting WPA-PSKsections Using the Web-Based Advanced User InterfaceSetting WEP Encryption AF 0F 4B C3 D4 = 64-bit key Using the Web-Based Advanced User InterfaceUsing a Hexadecimal Key sectionssections Using the Web-Based Advanced User InterfaceSetting MAC Address Control Setting up an Allow Access Listsections Using the Web-Based Advanced User InterfaceSetting up a Deny Access List sections Using the Web-Based Advanced User InterfaceConfiguring the Firewall sections Using the Web-Based Advanced User InterfaceConfiguring Internal Forwarding Settings Manually Entering Settings into the Virtual Serversections Using the Web-Based Advanced User InterfaceSetting Client IP Filters sections Using the Web-Based Advanced User InterfaceSetting MAC Address Filtering Enabling the Demilitarized Zone DMZ Using the Web-Based Advanced User Interfacesections sections Using the Web-Based Advanced User InterfaceUsing Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientBlocking an ICMP Ping Using the Web-Based Advanced User Interfacesections Restarting the Router Using the Web-Based Advanced User InterfaceUtilities sections Using the Web-Based Advanced User InterfaceRestarting the Router to Restore Normal Operation sections Using the Web-Based Advanced User InterfaceSaving a Current Configuration sections Using the Web-Based Advanced User InterfaceRestoring a Previous Configuration sections Using the Web-Based Advanced User Interface3. A reminder window will appear.. It will take up to 60 seconds for the configuration restoration to complete.. Click “OK” Checking for a New Version of Firmware Using the Web-Based Advanced User InterfaceUpdating the Firmware sectionssections Using the Web-Based Advanced User InterfaceTable of Contents N Wireless Modem Routersections Using the Web-Based Advanced User InterfaceA window will open that allows you to select the location where you want to save the firmware file.. Select a location.. You can name the file anything you want, or use the default name.. Be sure to locate the file in a place where you can locate it yourself later.. When you have selected the location, click “Save” Updating the Router’s Firmware Using the Web-Based Advanced User Interfacesections sections Using the Web-Based Advanced User InterfaceChanging System Settings Setting or Changing the Administrator Passwordsections Using the Web-Based Advanced User InterfaceChanging the Login Time-Out Setting Setting the Time and Time ZoneEnabling/Disabling UPnP Using the Web-Based Advanced User Interfacesections Enabling Remote Managementsections Using the Web-Based Advanced User InterfaceEnabling/Disabling Auto Firmware Update sections Manually Configuring Network SettingsManually Configuring Network Settings in Mac OS up to sections Manually Configuring Network SettingsManually Configuring Network Settings in Mac OS sections Manually Configuring Network SettingsYour network settings are now configured for use with the Router Your network settings are now configured for use with the Router Manually Configuring Network SettingsManually Configuring Network Settings in Windows 2000, NT, or XP 1. Click “Start”, “Settings”, then “Control Panel”4.. Write the IP address and subnet mask from the “IP Address” tab Manually Configuring Network SettingsManually Configuring Network Settings in Windows 98 or Me sectionsMicrosoft Internet Explorer 4..0 or Higher Recommended Web Browser Settingssections Netscape Navigator 4..0 or Higher Recommended Web Browser Settingssections sections TroubleshootingProblem Solutionsections TroubleshootingProblem SolutionProblem TroubleshootingProblem SolutionProblem TroubleshootingProblem SolutionProblem TroubleshootingProblem SolutionProblem TroubleshootingProblem SolutionProblem TroubleshootingChanging the Wireless Channel Limiting the Wireless Transmit Ratesections TroubleshootingProblem SolutionProblem TroubleshootingProblem SolutionProblem TroubleshootingProblem Solutionsections TroubleshootingProblem Solutionsections TroubleshootingTable of Contents N Wireless Modem Routersections TroubleshootingTable of Contents N Wireless Modem RouterEurope-European Union Notice Informationsections For information on product disposal please refer to Table of ContentsN Wireless Modem Router sectionsWhat is not covered by this warranty? InformationWhat this warranty covers What will we do to correct problems?sections How state law relates to the warrantyInformation 130 rue de Silly Belkin SASBelkin GmbH Express Business Park