Problem

Possible cause

Solution

 

Your

PIN is

• You

have

entered a

Contact

your

network

blocked

 

wrong PIN three times in

operator,

or use

the

PUK

 

a row.

 

 

 

code of the SIM card if

 

 

 

 

 

 

 

 

 

 

 

 

 

 

provided by your network

 

 

 

 

 

 

 

 

operator.

 

 

 

The

battery

• The battery or charger is

Contact your dealer.

 

won’t charge

out of order.

 

 

 

 

 

 

 

• The

phone

temperature

Change

the

charging

 

 

 

 

 

 

goes below 0°C or above

environment.

 

 

 

 

 

45°C.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Poor connection.

 

Check if the charger is

 

 

 

 

 

 

 

 

properly connected.

 

 

 

 

 

 

 

 

 

 

 

The

phone

• The

battery

is

not

Please

make

sure

the

automatically

properly installed.

 

battery fits perfectly

into

 

 

 

 

 

the compartment.

 

shuts down.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You can’t key

• Your

Phone

 

Book

Delete some data from the

in data

into

memory is full.

 

 

Phone Book.

 

 

 

 

 

 

 

 

 

 

 

your

Phone

 

 

 

 

 

 

 

 

 

book

 

 

 

 

 

 

 

 

 

 

 

You

are

not

• Your

network

operator

Contact

your

network

able

to

use

doesn't support

these

operator.

 

 

 

functions, or you do not

 

 

 

 

certain

 

 

 

 

 

 

subscribe to them.

 

 

 

 

 

functions

 

 

 

 

 

 

 

 

 

 

What to do if...

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BenQ M555C Your PIN is Have Entered a Contact, Blocked, Or use, Row Code of the SIM card if Provided by your network, Data