Troubleshooting | Billion Electric Company BiPAC 8500/8520 specs

NAT Sessions	34
Diagnostic	34
UPnP Portmap	35
QUICK START	36
CONFIGURATION	38
LAN (Local Area Network)	38
WAN (Wide Area Network)	46
System	74
Firewall and Access Control	80
VPN (Virtual Private Networks) (BiPAC 8500/ 8501/ 8520 Only)	97
QoS (Quality of Service)	136
Virtual Server (“Port Forwarding”)	144
Time Schedule	151
Advanced	153
SAVE CONFIGURATION TO FLASH	165
LOGOUT	165
CHAPTER 5: TROUBLESHOOTING	166
APPENDIX A: PRODUCT SUPPORT AND CONTACT INFORMATION	167

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Billion Electric Company BiPAC 8500/8520, BiPAC 8501/8521 user manual Troubleshooting

Contents

BiPAC 8500/8520 Table of Contents Troubleshooting Page Multi-Protocol to establish a connection Fast Ethernet SwitchQuick Installation Wizard Shdsl Multi-Mode Standard Virtual Server port forwarding Network Address Translation NATSoho Firewall Security with DoS and SPI Virtual Private Network VPN BiPAC 8500/ 8501/ 8520 Only Static and RIP1/2 Routing Dynamic Host Configuration Protocol Dhcp client and serverFirmware Upgradeable Rich Packet Filtering Installing the Router PWR Meaning LAN Port Meaning Line 1 LAN Port 1X LED PWR 2 SYS LAN Port PWR 2 SYS LAN Port Meaning Rear Ports of BiPAC 8500 Port Power Switch PWR Rear Ports of BiPAC Rear Ports of BiPAC Cabling Basic Installation For Windows Vista Network Configuration Basic Installation Local Area Connection Status window, click Properties For Windows XP Click OK to finish Configuration Network and Dial-up Connections For Windows Select Internet Protocol TCP/IP and click Properties For Windows 98/Me Basic Installation Select TCP/IP Protocol and click Properties For Windows NT4.0 Dhcp server Web Interface Username and PasswordDevice LAN IP Settings ISP setting in WAN site Information from your ISP Configuring with your Web Browser Quick Start Configuration Save Config to FlashStatus ARP Table Routing Table Routing TableRIP Routing Table Permanent Table Dhcp TableLeased Table Expired Table Pptp Status BiPAC 8500/ 8501/ 8520 Only IPSec Status BiPAC 8500/ 8501/ 8520 Only Email Status L2TP Status BiPAC 8500/ 8501/ 8520 Only Event Log Error Log NAT Sessions Diagnostic UPnP Portmap Quick Start Configuration Bridge Interface LAN Local Area Network Ethernet Edit Ethernet Interface ParameterPrimary IP Address IP Alias Ethernet Client Filter Default setting is set to Disable Ethernet Client Filter→ Active PC in LAN Configuration Port Setting Dhcp Server Configuration ISP WAN Wide Area Network IP Assignment RFC 1483 Routed Connections Configuration All Pppoe RFC 1483 Bridged Connections PPPoA Routed Connections Connection Advanced Options PPPoA IPoA Routed Connections Configuration PPPoE Connections Connection Advanced Options PPPoE PPPoE with Pass-through Connections Configuration Connection Advanced Options PPPoE Configuration DNS SHDSL-BiPAC Configuration Shdsl BiPAC Configuration Configuration Configuration Shdsl BiPAC Shdsl BiPAC Configuration Configuration Time Zone System Remote Access Firmware Upgrade Backup / Restore Restart Router User Management Firewall and Access Control Configuration General Settings Packet Filter Predefined Port Filter Example Predefined Port Filters Rules Packet Filter Add TCP/UDP Filter Packet Filter Add Raw IP Filter LAN Example Click Add TCP/UDP Filter Configuration Block Duration Intrusion Detection Show Log Detect Blacklist ParameterType Block Duration Drop Packet Icmp Flood Icmp Echo URL Filtering Configuration Instant Message Blocking The default is set to Disabled Peer to Peer Blocking The default is set to DisabledIM / P2P Blocking Firewall Log VPN Virtual Private Networks BiPAC 8500/ 8501/ 8520 Only Pptp Connection Remote AccessBiPAC 8500/ 8501/ 8520 Only Configuration 100 101 Configuring the Pptp VPN in the OfficeFunction Description 102 Pptp Connection LAN to LAN BiPAC 8500/ 8501/ 8520 Only 103 104 Example Configuring a Pptp LAN-to-LAN VPN Connection Configuring Pptp VPN in the Head Office Function Description105 Configuring Pptp VPN in the Branch Office 107 IPSec IP Security Protocol BiPAC 8500/ 8501/ 8520 Only 108 IPSec VPN Connection BiPAC 8500/ 8501/ 8520 Only 109 Advanced Option IKE Proposal110 Local ID Remote ID111 From 0 to 3600 second 0 second disables the function 113 114 Configuring IPSec VPN in the Head Office 115 116 Configuring IPSec VPN in the Branch Offiece Example Configuring a IPSec Host-to-LAN VPN Connection 117 118 Configuring IPSec VPN in the Office 119 L2TP Connection Remote Access BiPAC 8500/ 8501/ 8520 Only L2TP VPN Connection120 121 122 123 124 Configuring L2TP VPN in the Office 125 MD5 3DES 126 Configuring the L2TP VPN in the Office 127 Example Configuring your Router to Dial-in to the Server 128 L2TP Connection LAN to LAN BiPAC 8500/ 8501/ 8520 Only 129 130 131 Example Configuring L2TP LAN-to-LAN VPN Connection 132 Configuring L2TP VPN in the Head Office 133 134 Configuring L2TP VPN in the Branch Office 135 136 QoS Quality of Service 137 PrioritizationHigh Low 138 Wireless Adsl RouterDscp Mapping Table Standard Dscp 139 Outbound IP Throttling LAN to WAN 140 Inbound IP Throttling WAN to LAN Example QoS for your Network Connection Diagram Information and Settings141 142 Mission-critical applicationVoice application Restricted Application 143 Advanced setting by using IP throttling Virtual Server Port Forwarding Add Virtual Server144 145 146 IP Address 147 Edit DMZ Host Edit One-to-One NAT Network Address Translation Global IP Address148 149 Example List of some well-known and registered port numbers Well-known and registered Ports150 151 Time Schedule Configuration of Time Schedule Edit a Time Slot Delete a Time Slot152 Advanced Static Routing153 154 Dynamic DNS 155 Check Emails Device Management Embedded Web Server to Management IP accounts156 Universal Plug and Play UPnP Snmp V1157 From RFC 1493 Bridge MIB Snmp Version SNMPv2c and SNMPv3From RFC 1213 MIB-II From RFC1650 EtherLike-MIB From RFC 1474 PPP/Bridge MIB From RFC 1471 PPP/LCP MIBFrom RFC 1472 PPP/Security MIB From RFC 1473 PPP/IP MIB 160 Vlan Bridge 161 Advanced Vlan Setup Example Triply PlayGo to Configuration LAN Bridge Interface Go to Configuration WAN ISP 162 163 Go to Configuration Advanced Vlan Bridge 164 Go Configuration Advanced Igmp 165 Save Configuration to Flash Problems starting up the router Problems with the WAN InterfaceProblems with the LAN Interface 167 Appendix a Product Support and Contact Information