SRP-F310/312

 

7-2-2 Printer Mechanism Problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

Probable Cause

Level

Checkpoint

Action

 

 

 

 

 

Feeding motor failure

B

Check for short failure

Replace the motor

 

 

 

 

 

inside the motor

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gear is dislocated

B

Check the assembly

Reassemble the

 

 

 

 

 

status of the washers

 

 

 

 

 

from the rotating axis

gears and washers

 

 

 

 

 

 

 

holding the gears

 

Paper feeding failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Open the cover,

 

 

 

 

 

Paper jam o

B

Check for paper jam

and then remove

 

 

 

 

 

 

 

 

 

 

 

the jammed paper

 

 

 

 

 

Auto cutter jam

B

Check for auto cutter jam

Open the cover

 

 

 

 

 

cutter, and then

 

 

 

 

 

 

 

 

 

 

 

restart the printer

 

Cover cannot be

 

Auto cutter jam

B

Check for auto cutter jam

Open the cover

 

opened when pressing

 

cutter, and then

 

the button

 

 

 

 

 

 

 

 

restart the printer

 

Cover cannot be

 

Deformation of Hook

B

Check for deformation of

Straighten the

 

closed

 

 

Hook

Hook with =pliers

 

 

 

 

 

 

 

 

Error LED is on and

 

 

 

 

 

 

 

 

 

 

there is a long and

 

Cover Open sensor

B

Check for sensor failure

Replace the sensor

 

continuous beep sound

 

 

 

failure

Ass’y

 

while the printer is in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the ready state.

 

 

 

 

 

 

 

 

 

 

Error LED is on and

 

 

 

 

 

 

 

 

 

 

there is a short and

 

Paper End sensor

 

 

 

 

Replace the sensor

 

continuous beep sound

 

B

Check the sensor failure

 

 

failure

Ass’y

 

while the printer is in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the ready state.

 

 

 

 

 

 

 

 

 

 

Error LED is on and

 

 

 

 

 

 

 

 

 

 

there is no beep sound

 

Near End sensor

B

Check for sensor failure

Replace the sensor

 

while the printer is in

 

failure

Ass’y

 

 

 

 

 

 

 

the ready state.

 

 

 

 

 

 

 

 

 

 

Joint or bouncing

 

Gears are damaged

 

 

Check for damage or

Replace the gears

 

 

B

foreign substances on the

 

sound during feeding

 

or are impeded by

or remove the

 

 

gears

 

operation

 

 

foreign substances

 

 

foreign substance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the

A

Communication speed is

Check the DIP

 

Entered characters

 

set by DP switches for

 

 

communication speed

switch setting

 

 

 

 

Serial Mode

 

and printed characters

 

 

 

 

 

 

 

 

 

 

 

 

 

Check RS-232C null

 

 

 

are different

 

 

Communication cable

 

 

 

 

 

 

 

A

modem

Replace the cable

 

 

 

 

 

failure

 

 

 

 

 

 

 

Cable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7-2-3 Auto Cut Mechanism Problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

Probable Cause

 

Level

 

Checkpoint

 

Action

 

Auto cutter

 

DIP switch setting failure

 

A

 

Check whether DIP

 

Change ON to OFF

 

 

does not

 

 

 

 

 

 

 

 

 

switch 1-1 is ON

 

 

 

work at all

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rev. 1.00

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BIXOLON SRP-F310/312 service manual Printer Mechanism Problems, Auto Cut Mechanism Problems